Customer Service Representative

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$12.00/hr - $15.00/hr

Summary: Directly supports the store manager, ensuring the store runs efficiently and follows all laws and policies, while also helping to maximize sales and maintain asset control.

• Provide excellent customer service leadership to all customers.
• Acknowledge and greet all customers that come into the store.
• Ensure that all company policies are being followed.
• Promote and maintain a clean and organized store appearance inside and out.
• Efficiently process both cash and card transactions with integrity.
• Ensure all merchandising and marketing programs are implemented properly, including maintaining plan‑ogram integrity and appropriate sign placement.
• Ensure food service products are fresh and appealing by rotating products appropriately and removing out-of-date items.
• Monitor store activities to ensure that transactions are completed in the proper manner.
• Respond quickly to all emergencies for the safety and security of customers and employees and notify the appropriate individuals.
• Unload trucks for restocking the store.

• Retail or customer service experience required.
• Able to occasionally lift 50 pounds.
• Able to frequently lift objects up to 10 pounds.
• Able to stand for an entire shift.
• Ability to periodically handle routine physical tasks such as climbing, squatting, kneeling, pushing, and/or pulling.
• Comfortable working in intermittent temperatures for short periods of time (e.g., in the store, outside, and in the cooler).
• Available to work various shifts and days of the week as required by the retail environment, including weekends, evenings, and busy periods/holidays.

• Entry level

• Full-time

• Other

• Retail

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