Retail Representative

Ready to elevate your career path to a new all-time high? JARS Cannabis is more than just your average cannabis brand and retailer. We’re a culturally inspired organization on a mission to rewrite the narratives that surround cannabis, one community at a time. We seek to empower future leaders of our industry while creating an inclusive workplace environment fueled by celebrating the intersection of cannabis with creativity, community, and collaboration.

We are implementing a progressive approach aimed at providing the highest quality of product and service to our customers and the communities we inhabit. Striving to set a new standard of professional excellence, our highly motivated team is comprised of knowledgeable experts committed to making the integration of cannabis into any lifestyle both easy and accessible.

• Assesses the needs of each customer, provides appropriate product knowledge, and conducts each transaction with accuracy and efficiency
• Uses suggestive selling strategies and is willing to upsell all customers
• Takes constructive criticism and is coached by upper management
• Assists with inventory tasks when needed
• Works scheduled shifts and follows the company's attendance policy
• Follows all safety and CRA rules policies
• Promotes the perks of being a JARS customer (Loyalty Program, Referrals, etc.)
• Records transactions accurately in the POS, uses appropriate login, and ensures accuracy of the assigned cash drawer
• Performs opening and closing duties as needed
• Escalates customer issues to upper management when appropriate
• Maintains a positive, caring attitude, and treats both customer and co‑workers with respect
• Maintains neatness, cleanliness, and organization of the sales floor
• Fills in when short‑staffed and is willing to be cross‑trained
• Follows and integrates JARS company policies and procedures with on‑the‑job interactions, tasks, and behaviors
• Listens and responds to customer and coworker needs/requests appropriately and timely

• Minimum 2 years of customer service experience in a retail, sales, and/or hospitality environment
• Knowledge of cannabis strains and applications
• Experience in the cannabis or health industry highly desirable
• Exceptional interpersonal, communication, and customer service skills
• Basic math skills
• Must be 21 years of age or older
• High school diploma or General Education Diploma (GED) required

• Requires prolonged standing and some bending, stooping, and stretching
• Ability to operate a computer, POS system, and other office equipment
• Moving up to 30 pounds on occasion
• Work will generally be performed in a fast‑paced retail cannabis dispensary
• Involves frequent contact with patients and staff
• Requires working varied hours/day, including nights, weekends, holidays, and/or events on occasion

• Inclusive:
  We believe in creating a welcoming environment for everyone. Our team is diverse, and we celebrate the unique perspectives and backgrounds that each member brings.
• Daring:
  We are not afraid to take risks and push boundaries, constantly exploring new ideas and innovative approaches.
• Nimble:
  The cannabis industry is fast‑paced and ever‑changing; our team is agile and adaptable, ready to pivot and seize new opportunities.
• Playful:
  Work should be fun! Our playful spirit is reflected in vibrant store environments and customer service.
• Gritty:
  Success requires determination and resilience. Our team of hard workers gets the job done.

If you are passionate about cannabis and want to be part of a team that values inclusivity, innovation, agility, fun, and hard work, JARS Cannabis is the place for you. We offer a supportive and dynamic work environment where you can grow your career and make a real impact. Apply today and become a part of the JARS Cannabis family.

• Free Employee Assistance Program
• Health, Dental & Vision Insurance (full‑time employees only)
• 401(k) Plan
• Paid Time Off
• Employee Discount
• Monthly Bonus Incentives
• Internal Growth Opportunities
• Life Insurance
• Personal Significance Time
• Paid Volunteering Opportunities
• Holiday Pay
• Bereavement Time Pay
• Paid Paternity Leave

JARS Cannabis is proud to be an Equal Opportunity Employer. JARS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non‑disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.