Branch QA Manager TW

TW Metals, LLC is a leading global distributor of Specialty Metals to companies such as Boeing, GE, McMaster, and Eaton. TW Metals stocks and processes Tube, Pipe, Bar, Extrusions, Sheet and Plate in stainless, aluminum, nickel, titanium, carbon and carbon alloy. As a global organization, we have over 30 stocking locations in North America, Europe, Mexico, and Asia. TW Metals stands for integrity, respect for the individual, commitment, customer satisfaction and continuous improvement.

This family‑owned company embraces opportunity and growth for our employees.

Responsibilities:

Plans, coordinates, and directs the Branch quality control program consistent with established standards by performing the following duties personally or through subordinate QA personnel:

• Carries out supervisory responsibilities in accordance with applicable laws and the organization's policies
• Completes tasks as assigned by the Branch Manager including signing Certificate of Conformance documents when required
• Understands, follows and enforces Corporate QA procedures to support compliance within the Branch
• Updates and maintains Quality district procedures and forms and ensures all updates are communicated to the responsible areas
• Maintains all applicable Quality Records per Company, Customer, legal and regulatory requirements
• Maintains District Calibration Program
• Conducts regular QA related activity required to support contractual obligations and customer specific requirements
• Plans, promotes, and organizes training activities related to new hire orientation and regarding product quality and reliability by utilizing the standardized Corporate Training Modules
• Supports internal inspection and testing activities
• Manages external testing activities as required including external sample testing of potentially non‑confirming material
• Assists and supports evaluation of questionable inventory
• Assigns Status 3 code to suspect product and ensures the material is identified and segregated
• Maintains Nonconforming Material Areas and participates in meetings to assist with resolving disposition
• Works with suppliers to resolve quality issues for product and specification queries
• Manages supplier rejections and resulting debits, disposition of material and requested RCCA
• Investigates and verifies customer complaints and works with the Area and Regional Quality Managers including finalizing credits as required, appropriate disposition of any returned product and management of internal and customer requested RCCA
• Logs and ensures review and response as needed for Customer Scorecards
• Assists with district projects to support Quality objectives to reduce credits and improve OTD
• Performs Internal Audits per the TW Metals defined Audit process as applicable.
• Assists with 3 rd party Audits to accommodate external auditor and ensure a positive outcome

Requirements:

• Bachelor's degree (B.
  
  A.) from four‑year college or university
• One to two years related experience and/or training; or equivalent combination of education and experience.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Strong working knowledge of Microsoft Office
• Willingness to learn proprietary program, known as Metalware
• Ability to handle multiple tasks
• Effective communication skills, both written and verbal

We offer a full comprehensive benefits program which includes: medical, dental, vision, company paid life insurance, short and long‑term disability, paid vacation, 401(k), tuition reimbursement among other competitive benefits.

TW Metals, LLC. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will be considered for employment regardless of race, religion, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status. TW Metals is also committed to complying with all fair employment practices regarding citizenship and immigration status.

The right opportunity is waiting for you here at TW Metals, LLC. APPLY NOW!