Economic Development Coordinator

Performs complex administrative, technical, project, and program coordination in support of the City’s Economic Development (ED) Department. Work includes supporting new business recruitment, existing industry retention and expansion (BRE), data and analytics, project management, marketing support, property and site inventory management, grant assistance, and coordination with internal and external partners.

1. Business Recruitment & Lead Management

• Serve as the primary coordinator for all recruitment leads, including inquiries from site selectors, brokers, regional/state partners, and direct business prospects.
• Maintain and update the lead pipeline tracking system; track status, required actions, deadlines, and communications.
• Prepare prospect packets, including community profiles, workforce data, utility information, tax incentives, and property details.
• Conduct preliminary research on prospective companies, industry trends, project feasibility, and site requirements.
• Coordinate with Planning, Engineering, Public Works, Utilities, and Fire to assemble cross-departmental site evaluations.
• Manage confidentiality protocols for sensitive business recruitment information.

2. Existing Industry Support (BRE Program Coordination)

• Serve as the operational lead for the City’s Existing Industry Retention & Expansion (BRE) Program.
• Schedule and coordinate BRE visits, prepare visit packets, update company profiles, and track follow-up needs.
• Maintain detailed records of company contacts, expansions, workforce changes, facility updates, and risk indicators.
• Track and elevate employer concerns to the Existing Industry Manager for resolution (workforce issues, permitting delays, infrastructure needs).

3. Research, Data & Analytics

• Collect, analyze, and update data sets including:
  • Labor force and workforce trends
  • Demographics
  • Industry clusters
  • Commuter patterns
  • Local business inventory
  • Benchmark cities
  • Industrial and commercial tax base
• Prepare monthly, quarterly, and annual ED performance dashboards.
• Maintain relationships with regional data sources (NC Commerce, Centralina, Charlotte Regional Business Alliance, Census, EMSI/Lightcast, etc.).
• Develop spreadsheets, charts, maps, and tables for reports, briefs, Council updates, and grant submissions.

4. Marketing, Communications & Branding Support

• Assist with ED storytelling, project summaries, annual reports, marketing collateral, and presentation materials.
• Update property brochures, “Why Monroe?” pieces, workforce flyers, and sector‑specific handouts.
• Update website content, property listings, announcements, and success stories.
• Assist with photography, event documentation, and short‑form video as needed.
• Coordinate digital posts, newsletters, and special campaigns in partnership with Communications.

5. Property, Site & Project Coordination

• Maintain the City’s active inventory of industrial, commercial, and office sites/buildings.
• Coordinate with brokers, property owners, utilities, and GIS on site details and updates.
• Help prepare Requests for Information (RFIs), including utilities, zoning, access, infrastructure, incentives, and workforce data.
• Maintain organized digital folders for each property and prospect.

6. Incentives, Grants & Compliance Support

• Assist with gathering documentation for local incentive program requests and compliance reporting.
• Maintain tracking of job creation, capital investment, and performance measures for active incentive agreements.
• Assist with assembling grant applications by collecting demographic, workforce, and economic data.
• Assist with the preparation of incentive compliance reports, including job creation and capital investment verification.
• Maintain grant reporting timelines and ensure deliverables are submitted on time.

7. Department Operations, Scheduling & Administrative Support

• Serve as primary coordinator for ED calendars, meetings, site visits, tours, events, receptions, and partner gatherings.
• Manage vendor quotes, supplies, travel logistics, reimbursements, and procurement tasks.
• Prepare agendas, minutes, and follow‑up action lists for ED team and partner meetings.
• Organize departmental files, digital archives, and project documentation.
• Support…