Service PM Coordinator
Listed on 2026-10-05
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Business
Office Administrator/ Coordinator, Business Administration, Operations Management, Administrative Management
ASSA ABLOY Entrance Systems, Pedestrian Door Solutions
Join the industry leader in automated door solutions! ASSA ABLOY Entrance Systems is a global manufacturer committed to creating safe, secure, and efficient entrance systems for people worldwide. We specialize in automated pedestrian, industrial, and high-performance door solutions, operating in over 100 countries.
Why Join ASSA ABLOY Entrance Systems?At ASSA ABLOY, we offer more than a job - we provide an environment for growth, innovation, and meaningful contributions. Here's why our team loves being part of ASSA ABLOY:
The Service Contract Planned Maintenance Coordinator is responsible for ensuring the effective scheduling and execution of preventive maintenance (PM) activities across service contracts. This role involves coordinating PM periods for new and renewed contracts with Branch and Dispatch divisions, maintaining PM schedules for active contracts, and releasing PMs on a monthly basis. The coordinator regularly reviews contract execution reports, releases contracts when appropriate, and collaborates with Legal, Branch, and Dispatch teams to resolve issues related to blocked or unreleased contracts.
Key Responsibilities:- PM Period Coordination:
Coordinate PM periods for new and renewed service contracts with Branch and Dispatch divisions - Review and maintain PM periods for unblocked contracts
- Ensure timely scheduling and execution of preventive maintenance activities
- Review contract execution reports regularly
- Release contracts when appropriate
- Investigate and resolve issues with Legal, Branch and Dispatch divisions related to blocked or unreleased contracts
- Process pre-cancellations and cancellations of service contracts
- Communicate with branch and dispatch divisions regarding contract status changes
- Release PMs monthly
- Track and report on PM completion rates and any delays or issues
- Perform additional tasks on an as-needed basis to support the service contract team and overall department goals
- Bachelor's degree in Business Administration, Operations Management, or related field
- 2+ years of experience in contract management or service coordination
- Strong organizational and time management skills
- Excellent attention to detail and ability to manage multiple priorities
- Proficiency in Microsoft Office Suite and contract management software
- Strong communication skills, both written and verbal
- Ability to work independently and as part of a team
Skills:
- Experience in the service industry or with preventive maintenance programs
- Knowledge of service level agreements
- Health, dental, and vision plans
- 401(k) with company matching
- Short- and long-term disability, life, and accidental insurance
- 15 PTO days and 11 paid holidays
- Work-Life Balance Flexible scheduling for when life happens.
- Ongoing Training & Recognition Get up to speed quickly with our structured onboarding process.
- Access to online courses to keep your skills sharp and up to date.
- Learn from experienced colleagues and industry experts.
- Length of Service awards to celebrate your milestones.
ASSA ABLOY fosters a workplace where everyone feels valued, respected, and included. We celebrate diversity and strive for equity in all aspects of our organization. Together, we innovate and create solutions that serve our global community.
We are the ASSA ABLOY Group Our people have made us the global leader in access solutions. In…
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