Case Manager II

UNION COUNTY COMMUNITY ACTION, INC.

Case Manager II

Work Location - Monroe, Union County, NC

Program
- Head Start/Early Head Start

Reports to:
Comprehensive Services Manager

FLSA
- Non-Exempt

www.uccainc.org/careers

SUMMARY

Responsible for health, nutrition, social services, parent involvement, enrollment, recruitment, and data entry required in meeting the needs of Head Start's children, parents and community within the scope and goals of UCCA child philosophy and Head Start Performance Standards. Provides instruction for parents and cares for children by performing the following duties:

ESSENTIAL DUTIES AND RESPONSIBILITIESinclude the following. Other duties may be assigned.

1.Recruits families.

2.Completes all formwork in child’s packet and initiates Family Partnership Agreement during enrollment process.

3.Follows up on Family Partnership Agreement goals with families weekly, or as needed.

4.Assists in scheduling health appointments and provides transportation, as needed.

5.Assists in completing health screenings within 45 days of enrollment.

6.Makes home visits to provide support services, as needed.

7.Follows up on health referrals to insure completion of services.

8.Assists in planning and presenting educational programs for families.

9.Encourages parents and others to volunteer and keeps records of volunteer time.

10.Works cooperatively with Site Manager, Family Services Manager, and Specialists to insure coordinated delivery of services to children and families.

11.Attends pre-service/in-service training and regular staff meetings.

12.Keeps all records current by entering data into Child Plus, and runs weekly and bi-weekly reports.

13.Completes CACFP quarterly food reviews, and monitors meals to insure compliance with CACFP standards.

14.Attends parent meetings and parent activities.

15.Refers parents to appropriate agencies for needed services.

PERFORMANCE STANDARDS

Family partnerships

Engages in a process of collaborative partnerships with individual families to develop a “Family Partnership Agreement.” The process includes establishing mutual trust; identifying family goals, strengths, and necessary services and supports; establishing the roles that staff and families will play in addressing the goals; and building upon, as appropriate, information obtained from the family and other community agencies concerning preexisting family plans and goals.

Works collaboratively with participating parents to identify and access services and resources that are responsive to each family’s interests and goals.

Ensures that parents are provided opportunities to enhance their own parenting skills, knowledge and understanding of the educational and developmental needs and activities of their children, and to participate in medical, dental, nutrition, and mental health education programs.

Ensures that parents and children are provided opportunities to participate in family literacy services, either directly or through referrals, to other local agencies.

Assists pregnant women in the Early Head Start program to access, through referrals, a system of prenatal and postpartum care; prenatal education including fetal development, labor and delivery, and postpartum care; and information on the benefits of breastfeeding.

Assists parents in becoming their child’s advocate with schools and other community agencies by: providing education and training to parents to prepare them to exercise their rights and responsibilities concerning their child’s education; and assisting parents to communicate with teachers and other school personnel, and provide transition workshops.

Community partnerships

Takes an active role in community planning and establishes ongoing collaborative relationships with community organizations to promote the access of children and families to community services that are responsive to their needs.

Establishes and maintains procedures to support successful transitions for enrolled children and families from previous childcare programs into Early Head Start or Head Start and from Head Start into elementary school or other settings.

QUALIFICATIONS

To perform this job successfully, an individual must be able to…