Customer Service Representative Overnight

FT Customer Service Representative Overnight

Join National Fitness Partners as a Full‑Time Customer Service Representative (Overnight) starting at $12 per hour.

Availability:
Monday‑Thursday 10:00 pm – 6:00 am.

Hourly increases at 180 days, 1 year, and every 6 months thereafter based on anniversary date.

At National Fitness Partners, we transform lives through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a judgement‑free fitness experience.

• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point of sale system.
• Promote our unique fitness instruction classes (PE@PF) to active and new members.
• Provide a clean, sanitized and safe club environment.

• Growth opportunities – over 90% of our management team started as an entry‑level team member.
• Competitive pay and schedule; hourly increases at 180 days, 1 year, and every 6 months thereafter.
• Shift‑differential pay for select shifts.
• PTO for all employees.
• 401K retirement fund with employer match up to 4%.
• Health insurance options including health, dental, vision, family life insurance, and more.
• Basic life insurance & short‑term disability 100% company paid.
• Employee assistance program.
• Free Black Card membership for employees and one direct family member.

Entry level

Full‑time

Other

Wellness and Fitness Services

Referrals increase your chances of interviewing at National Fitness Partners by 2x.