Clerk​/Receptionist

Clerk/Receptionist at Union County Community Action (UCCA)

Responsible for customer service, computer data entry, and general office duties for the Main Lobby at the Head Start/Early Head Start Center.

• Greets all visitors and families at the Main Lobby.
• Determines needs and directs visitors and families to appropriate staff.
• Enters demographic data into computer (CACFP meal attendance & regular child attendance).
• Maintains records re: child enrollment to ensure compliance with NC Day Care Regulations.
• Maintains records re: meal reimbursement program (CACFP).
• Answers phone and directs callers to appropriate staff.
• Attends all required pre-service training and staff meetings.
• Completes DSS Day Care and Transportation reports on a monthly basis.
• Checks staff attendance daily and emails daily staff attendance report to management.
• Enters information into Child Plus, such as family information, day care, attendance, etc.
• Types memos, letters, and other projects as needed.
• Assists with daily operations by serving in classroom ratio as needed and as determined by the Site Manager, including providing restroom breaks and other brief breaks to staff as necessary.

High school diploma or GED, and six months to one-year related experience and/or training; or equivalent combination of education and experience.

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Demonstrate a working knowledge of master telephone systems, desktop computer, related software, printer, calculator, copier, risograph, and fax.

Employee must pass an annual physical examination, TB screening, and submit to random drug screenings.

Incumbent must have a valid driver's license.

The physical demands described include sitting, talking, handling, and occasionally standing and walking. Employee may need to lift or move up to 15 pounds. Vision requirements include close vision.

The work environment typically has a moderate noise level.

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job.

Union County Community Action, Inc. (UCCA) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Union County Community Action, Inc. (UCCA) complies with all applicable state and local nondiscrimination laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Union County Community Action, Inc. (UCCA) expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with employees' ability to perform their job duties may result in discipline up to and including discharge.