Front Desk Coordinator; PRN

Join to apply for the Front Desk Coordinator (PRN) role at Med Quest Imaging
.

Overview

In this position, you will serve as the initial point of contact with patients, referring physicians, and the general public on the imaging center’s behalf which includes, but is not limited to: welcoming all patients and their family members into the imaging center, making patients and all visitors feel comfortable, and anticipating and attending to the needs of our patients. This position includes checking patients in, answering the telephone, routing incoming calls to the appropriate party, scheduling patient appointments, collecting balances from patients’ financial responsibility at time of service, and other front office/desk duties as necessary.

Responsibilities

• Shift days:
  Monday - Friday with occasional Saturday
• Shift hours:
  Varies from 7a-7p
• Location:
  
  Multiple
• Locations:
  Clemmons, Monroe, Hickory, Laurinburg, University, Shelby, Mooresville, Concord, Belmont, Gastonia, Indian Land, Fort Mill, Huntersville

Qualifications

• Education:
  
  High School Diploma or equivalent
• Experience:
  
  0-2+ years in customer support or hospitality
• Special
  
  Qualifications:
  
  Strong customer service background; professional written and verbal communication; computer proficiency; multitasking; ability to work in a fast‑paced environment
• Preferred Skills/
  
  Experience:
  
  Experience in a physician practice or other medical services office; knowledge of medical terminology; prior patient collections experience in a medical setting; medical records experience;
  Bachelor’s Degree

Company Message

Founded in 1996, Med Quest is one of the most experienced outpatient imaging providers in the United States. Through direct ownership and joint ventures, the company operates a mixed network of independent and hospital‑affiliated radiology centers that perform diagnostic tests used to identify, diagnose, and monitor a range of health conditions. In addition to providing expert solutions that include mammography, MRI, CT, ultrasound, and X‑ray, Med Quest uses proprietary systems and processes to optimize center operations, control costs, and deliver an unmatched patient experience.

Patients, referring physicians, and healthcare systems count on Med Quest, and we’re growing to meet the demand. A career with our team includes limited or no weekend work, competitive salaries and benefits, and hybrid/remote opportunities based on role. To learn more, visit