Ophthalmic Assistant- Dr. Patel- Monroe, Matthews

Ophthalmic Assistant - Dr. Patel

Monroe, Matthews

The Ophthalmic Technician provides clinical and administrative support to the Provider to collaboratively ensure the delivery of high quality, compassionate care to CEENTA’s patients.

• Greet and room patients.
• Obtain and document past medical and surgical histories, chief complaint, history of present illness (HPI) and vital signs.
• Reconcile and document patient medications and allergies in the EHR system.
• Perform preliminary ophthalmic work‑up, including Visual Assessment, Confrontational Visual Field Testing, Pupil Assessment, Tonometry, Keratometry, Ocular Motility Testing, Glare Testing, Refractometry, Pachymetry, Lensometry, Slit Lamp Examination, Ishihara (Color) Plate Testing, Stereo Testing, Amsler Grid, Schirmer Testing.
• Perform specialty testing including OCT, Visual Fields, Topography, Biometry and Pentacam.
• Assist the Provider with patient examination, treatment and in‑office procedures as needed.
• Prepare and administer medications as directed by the Provider.
• Prepare and/or collect laboratory specimens.
• Act as a scribe as needed by the Provider.
• Explain treatment procedures and provide approved educational information to patients and their families.
• Respond to patient questions and prescription refill requests via phone or the EHR messaging system.
• Manage Provider schedule(s) in the EHR system, including scheduling patients for appointments, in‑office procedures, and surgeries.
• Maintain applicable work queues in the EHR system.
• Index lab reports, procedure and office notes and outside documentation pertinent to patient care from the document management system to the EHR system.
• Perform clinical room turnover/set‑up and equipment sterilization.
• Maintain OSHA standards to ensure a sterilized and safe environment.
• Maintain stock of office, clinical and clinic specific supplies and order from appropriate vendor when needed.
• Assist with the training/onboarding of new staff and apprentices.
• Ability to meet the physical and mental demands of the position.
• Ability to work on‑site.
• Predictable, reliable, and prompt attendance.

• Maintain a high level of precision in judgment, accuracy of assessment, and problem‑solving under stress.
• React calmly and effectively in emergency situations.
• Adapt to changes in the department.
• Exceptional oral and writing skills.
• Examine documents for accuracy and completeness.
• Identify problems.

• Clinical Knowledge – Provide safe and high‑quality care within scope of practice and communicate patient information accurately.
• Patient Focus – Make patients and their needs a primary focus and build productive relationships.
• Building Patient Loyalty – Meet patient needs, build loyalty and take responsibility for satisfaction.
• Communication – Convey information clearly through various media to individuals or groups.
• Energy – Maintain high levels of activity or productivity and sustain long working hours when necessary.
• Attention to Detail – Accomplish tasks considering all aspects, check processes accurately, and remain watchful.

• Broad knowledge base of ophthalmic practice, acute practice skill level and scope of practice.
• Knowledge of examination and diagnostic procedures.
• Strong understanding of eye terminology, anatomy and best practices for clinical service flow.
• Knowledge of medical equipment and instruments.
• All other duties as assigned.

Corporate Epic training, 6‑8 weeks of on‑the‑job training with current CEENTA staff and Operations Manager. Check‑ins and audits to evaluate competency during and after completion of training based on specific role.

Our mission is to be the premier eye, ear, nose, and throat group providing comprehensive, quality, and ethical healthcare to all in the Carolinas; to provide a favorable environment for the delivery of healthcare; and to provide for the wellbeing of the physicians and the employees of Charlotte Eye Ear Nose & Throat Associates, P.A. The Certified Ophthalmic Technician directly impacts CEENTA’s ability to achieve its mission as they play an integral role in patient care delivery,…