Restaurant Assistant Manager

Benefits

• 401(k)
• Free food & snacks
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off

The Assistant Front of House Manager plays a crucial role in ensuring the smooth operation of the front‑of‑house area within our establishment. This position requires a dynamic individual who is passionate about delivering exceptional customer service and has a keen understanding of hospitality management. The Assistant Front of House Manager will oversee daily operations, managing staff, and maintaining a welcoming environment for guests.

Must be comfortable working up to 50 hours a week and must be able to work weekends.

• Assist in managing daily front‑of‑house operations to ensure high standards of service and guest satisfaction.
• Hire, supervise and train front‑of‑house staff, fostering a positive team environment.
• Oversee shift management, ensuring adequate staffing levels and efficient workflow during peak hours.
• Maintain knowledge of menu offerings, including beer, liquor and wine selections, to provide informed recommendations to guests.
• Implement budgeting strategies to optimize operational efficiency while maintaining quality service standards.
• Utilize Toast POS and other restaurant management systems for order processing and inventory management.
• Accurately calculate cost of goods for beer, liquor and wine.
• Address customer inquiries or complaints promptly and professionally, enhancing overall guest experience.
• Collaborate with kitchen staff to ensure seamless communication between front‑of‑house and back‑of‑house operations.

• Strong background in hospitality management with proven experience in restaurant or bar environments.
• Excellent customer service skills with the ability to engage effectively with guests.
• Proficient in shift management, demonstrating leadership qualities to motivate and guide team members.
• Familiarity with budgeting processes and financial oversight within a restaurant setting.
• Experience using Toast POS or similar point‑of‑sale systems is highly desirable.
• Strong organizational skills with attention to detail in managing multiple tasks simultaneously.
• Ability to work collaboratively within a team while also taking initiative when necessary.