Monroe-Assistant Manager

Job Title

Assistant Manager

Full Time

At NCG Cinema, we are dedicated to exceeding the expectations of the movie‑going experience. We provide our guests with a safe, clean, and smooth outing. The culture at NCG is fast paced, exciting, and guest‑centered.

• Workstyle: high energy and takes initiative, performs tasks with a team that requires cleaning, sanitizing, counting, scanning, and selling; an ability to thrive within many moving parts.
• Performance: pride and ownership in their team and workplace that results in taking decisive and self‑directing action to maintain NCG culture and standards.
• Customer‑Centred: an outgoing, engaging, and friendly disposition with a desire for guests to have a great experience at NCG and calmly resolve guest concerns.
• Reliable: on‑time for shifts, picks up additional shifts as needed, and dressed professionally.

This role of Assistant Manager is team and guest‑centered and manages employees by example. It includes the ability to autonomously operate the building, know and perform each floor role, assist in office work, resolve guest concerns, train new staff, and hold staff accountable through teaching and, if necessary, discipline to NCG standards.

• Must be 18 years of age or older with thorough knowledge and ability to complete job responsibilities of Usher, Dual, and Team Lead.
• Ability to self‑lead and prioritize building tasks that need completed from cleaning and sanitation to movie presentation, concessions and concession inventory.
• Responsible and approachable manager who employees can trust and go to in the absence of the General Manager being available.
• Managing employees by supporting hiring, leading training, 1‑1 engagement meetings, and supporting discipline.
• Supporting smooth business operations including all related duties for opening and closing the cinema.
• Flexibility to take on additional delegated responsibilities by the GM.
• Willingness and ability to work evenings, weekends, and holidays.
• Lift up to 40 pounds and maintain balance while carrying heavy and odd‑shaped objects.

• Mid‑Senior level

• Full‑time

• Other
• Entertainment

Referrals increase your chances of interviewing at NCG Cinemas by 2x.

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