Sales Associate - Monroe

Hand & Stone Monroe located at 2833 W Hwy 74, Monroe, NC 28110 is seeking sales professionals to join our team. Our ideal candidate is a responsible, driven individual with excellent communication skills, positive attitude, and winning personality. Candidates should have a demonstrated history of providing exceptional customer service in prior roles.

Our goal is simple: to make each visit the best hour of the month for our guests and valued members. Sales Associates play a crucial part in achieving this goal by forging genuine connections with clients, co‑workers, and communities, ensuring each service is memorable and exceptional.

FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 60 locations across 8 states. No matter how big we get, the core of our company culture is to PUT PEOPLE FIRST! Enjoy a supportive and nurturing work environment where your growth and well‑being are top priorities! Your journey with us goes beyond onboarding—enhance your spa industry career through regular sales coaching and training, and opportunities to grow into a successful spa leader.

We offer a base hourly rate tailored to reflect your experience and skill, plus an uncapped commission structure on membership sales, providing substantial earning potential. Our top performers typically earn an additional $2–$4 per hour in commission on top of their base rate. Compensation: $12.00 – $15.00 per hour.

• Meet membership sales goals
• Successfully achieve all performance-based goals set by spa leadership and the company on a consistent basis (Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales)
• Maintain a detailed knowledge of our service menu and work to educate clients on the benefits of specific services and enhancements
• Provide an excellent customer experience to all clients through the answering of phone calls, setting appointments, greeting clients and membership sales and management
• Passionately promote sales, promotions, and events
• Uphold spa cleanliness standards
• Perform various other duties as assigned

The role has a varied schedule including weekend, daytime, evening, and holiday hourly schedules, and flexible availability is preferred.

• Employer Contributions to Medical Insurance
• 401(k) and 401(k) matching
• Free uniforms
• Health insurance
• Dental insurance
• Vision insurance
• Supplemental Insurance
• Life Insurance
• Competitive salary
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

We can’t wait to meet you!

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand & Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment.

Hand & Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.

Entry level

Part-time

Sales and Business Development

Wellness and Fitness Services