Damage Prevention Crew Leader
Listed on 2026-01-14
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Trades / Skilled Labor
Field/Service Technician -
Engineering
Field/Service Technician
Advanced technical and lead position responsible for providing field leadership, managing work schedules, training, and accountability of the Damage Prevention Specialists. Ensure compliance with PHMSA regulation 49 CFR Parts 192.614 and 192.935pertaining to a Damage Prevention Program and NCGS Chapter 87 Article 8A pertaining to Underground Utility Safety and Damage Prevention Act. Work involves overseeing the assignment and completion of NC811 locate requests and serves as the primary field coordinator and first point of escalation for contractors, internal departments, and staff regarding locate and damage prevention activities.
Employees in this classification perform complex locate work, assist with damage investigations, enforce safety and locating standards, and coordinate workflow across the division. Work is performed under the regular supervision of the Damage Prevention Supervisor.
This is medium work requiring the exertion of 50 pounds of force occasionally, up to 20 pounds of force frequently, and up to 10 pounds of force constantly to move objects; work requires balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, and repetitive motions; vocal communication is required for expressing or exchanging ideas by means of the spoken word;
hearing is required to perceive information at normal spoken word levels; visual acuity is required for depth perception, color perception, peripheral vision, visual inspection involving small defects and/or small parts, use of measuring devices, assembly or fabrication of parts at or within arm’s length , operation of motor vehicles, determining the accuracy and thoroughness of work, and observing general surroundings and activities;
the worker is subject to inside and outside environmental conditions, extreme cold, extreme heat, noise, vibration, hazards, atmospheric conditions, and oils.
Supervise and coordinate the daily activities of the Damage Prevention Specialists; provide on the job training to enhance skills and knowledge of the Damage Prevention Specialists; locate and mark natural gas, electric, water, sewer and fiber optic utilities providing location for NC811 locate tickets, other utilities, and City Departments; coordinate and/or inspect construction activities crossing or exposing the natural gas transmission pipeline, fiber optic cables, natural gas distribution pipelines, distribution electric facilities, distribution water facilities and wastewater collection systems;
investigate third party damages; prepare and maintain maps, files, and records.
Manages the NC811 One Call System for utilities including entering and clearing tickets for location and providing positive response for active locate requests.
Schedules daily activities and maintains accountability of the Damage Prevention Specialist.
Completes utility locates for natural gas transmission and distribution lines, fiber optic telecommunication cables, electric distribution lines, water distribution lines and wastewater collection lines.
Coordinates utility locate schedules between utility and third-party excavators & installers; completes utility locates and documentation per state law requirements.
Communicates to appropriate City personnel, if notification is received from a contractor about excavation damage to utilities; investigates third party excavation damages.
Coordinates and/or performs inspections of construction near, crossing, or exposing the natural gas transmission pipeline, fiber optic cable, natural gas distribution pipelines, electric distribution cables, water distribution lines and wastewater collection systems.
Participates in as-built and project documentation required for natural gas, electric, water, wastewater and fiber optic facilities; completes map corrections and reviews maps for quality assurance.
Manages encroachment permit submittals by Third-Parties attempting to perform construction activities near underground utilities.
Assists in the installation of critical asset markers, performs critical asset right of way maintenance as needed.
Assists the Damage Prevention Supervisor with…
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