Utility Technician Supervisor - Night Shift

The Utility Technician Supervisor, under limited supervision, performs professional and technical work in Water & Wastewater Operations. Work involves performing and overseeing a crew performing maintenance including mowing and operating various types of heavy equipment and pumps. Work also involves installing and repairing water/sewer taps, emergency and routine system repairs, reading/installing/troubleshooting/repairing meters, locating sewer/water lines, fire hydrant flushing and maintenance, valve exercises, and maintaining/repairing/cleaning sewer lines, and utility right-of-ways.

Employees will be required to perform preventative maintenance and ensure all safety policies and procedures are followed. Other duties may require attending training and assisting in other areas as needed.

• Sign-on Bonus Available**

• Monitors employee performance to determine compliance with operating and safety standards.
• Implements work activity in accordance with priorities.
• Utilizes proper safety precautions related to all work performed, participates in safety meetings, and ensures safety training for assigned staff is completed as required.
• Provides training on required safety procedures in accordance with County and OSHA policies.
• Inspects and performs basic preventative maintenance checks and services on county operated vehicles; assists supervisor with monthly inspection of vehicles.
• Exercises judgment in areas of responsibility. Identifies problems and situations as they occur.
• Documents work performed, parts used, and job-related assessments. Identifies equipment needs for each assigned project, requisition maintenance supplies, materials and equipment.
• Supervises and trains personnel in industry specific hardware and proficient operation of tools and construction related equipment necessary to perform the job.
• Operates and repairs equipment including vehicles, trucks, backhoes, excavators, wheel loaders, skid steer, tractors, power tools, and other equipment.
• Maintains facility to meet regulations set forth by NCDEQ as necessary. Regular roster rotation for "on-call" duty.
• Performs work in emergency situations as required. Performs other related duties as assigned.
• Maintains records related to time expended against job order and prepares job reports for submission in work order management system.
• Reviews citizen concerns and billing problems; coordinates with Billing and Customer Service as necessary to resolve.
• Controls the delivery of water and wastewater throughout the distribution system.
• Monitors system operation during the workday and at night via the SCADA system. Maintains pump/booster stations, water towers and associated equipment. Performs basic electrical repairs and computer monitoring.
• Supervises the maintenance of water/sewer lines and appurtenances. Maintains and cleans water/sewer lines ensuring proper system operation, maintains water/sewer right-of-ways including mowing and inspections, performs CCTV inspections on new construction sewer lines. Maintains pump stations, manholes, CCTV equipment, etc. as necessary.
• Installs and repairs fire hydrants.
• Oversees rapid response to customer calls and complaints. Operate Closed Circuit Television (CCTV) inspection equipment and vacuum/hydraulic jetting equipment.
• Performs water service connects and disconnects for service activation and deactivation, repairs, emergencies, and illegal or unauthorized water usage. Completes and posts shut-off notices at customers' residences to alert occupants of impending termination of service; terminates service of unpaid delinquent accounts; locks and pulls meters with appropriate security devices.
• Works with hazardous materials such as chlorine to sanitize new lines, as necessary.
• Performs complex field service investigations for Billing and Customer Service departments including accounts involving possible tampering cross connections, and illegal idlers that require extensive research, documentation, and communication.
• Records meter readings and meter numbers accurately.
• Installs new meters, repairs, replaces existing meters, meter boxes, vaults and lids when necessitated by such factors as leaks, complaints, erroneous readings, new construction, and exchanging meters.
• Tests, repairs, and troubleshoots to repair water meters to ensure the accurate operation of water meters. Checks for leaks and broken meters; repairs leak in mains, service lines, meter boxes and vaults; raises and lowers meter boxes, vaults, and…