Lead Residential Driver

Lead Residential Driver

The Lead Driver for the Greater Charlotte area operates refuse collection vehicles on pre-assigned and special routes to pick up garbage, yard waste, or recycling. Oversees work of helpers and drivers. Performs pre-trip and post-trip truck checks, cleaning, and other related tasks as assigned. Work is performed under supervision and performance is reviewed through direct observation of routes and discussion of problems.

• Safely drives truck on pre-established route in accordance with Decision Driving principles within a prescribed time.
• Collects and dumps garbage and refuse into refuse trucks while covering a designated route. Unloads refuse trucks at the landfill, transfer station, or similar facility.
• Provides differing level of service through courteous and expeditious customer service to the general public and customers. Exhibits a positive attitude toward company, customer, and municipal goals.
• Ensures garbage and recyclables at residences are picked up and transferred properly; pickup may require using back door. Tags improper refuse containers and waste.
• Answers questions for residents and directs them to contact Customer Service or appropriate government office for additional information.
• Operates compaction and lift equipment on roll off, side, front, recycle, and rear-loading refuse trucks.
• Performs daily pre- and post-trip inspections as set forth by Waste Pro procedures and D.O.T. guidelines. Completes Safety Lane activity and DVIR daily in accordance with Waste Pro safety lane guidelines.
• Maintains a clean truck, washes exterior weekly, and inspects the truck for mechanical and safety issues.
• Performs a variety of manual duties in cleaning scattered refuse; moves and empties large trash bins using truck hydraulics.
• Prepares, maintains, and submits required company and regulation-mandated reports and documents.
• Assists other routes for completion, attends community events, or delivers bins and/or carts as needed.
• Responsible for all persons working on vehicle during the designated route.
• Must comply with all Department of Transportation and State requirements for operators of commercial motor vehicles.
• May be required to work during emergency situations.
• Greet drivers upon arrival to the yard, ensure pre/post trips are conducted, and discuss safety and equipment issues.
• Share Decision Driving techniques and ensure employees adhere to Safety Guidelines.
• Respond to dispatch calls or messages via Trac-Ez system and address customer service requests, complaints, and inquiries.
• Inspect trucks, review repairs, and manage mechanical issues with shop manager.
• Recommend re-routes to improve demand and volume for routes.

• Attend and participate in corporation-sponsored training courses as assigned.
• Stay up-to-date on current technology appropriate to Waste Pro.
• Perform any additional job duties assigned by the Supervisor.

• Work in a variety of environmental conditions, including wide temperature and weather variations, noise, vibrations, fumes, odors, and dust.