Logistics​/Fc Van Delivery Supervisor

Position: LOGISTICS/FC ON VAN DELIVERY SUPERVISOR
Job-:
Supply Chain/Logistics

Location:

Monroe, OH, United States Workplace:
On-site

Schedule:

Full time Posted:
Closes:
Responsibility to deliver transportation metrics in their area of responsibility at the fulfillment center. Metrics include Customer service metrics (NPS), safety, and final mile cost. This will be accomplished though the daily in van leadership of hourly associates' safety, productivity, and engagement supporting all facets of delivery operating efficiency, and customer satisfaction. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Qualifications MINIMUM High School Diploma or GED2+ years of experience in leading a team in Transportation, Distribution, Manufacturing Proficient in Microsoft Office Strong understanding of D.O.T. compliance laws Strong understanding of industry/technical terms and processes

Ability to collaborate and work cooperatively in a team-based environment

Demonstrated ability to coach and train

Ability to identify business problems and develop efficient and effective solutions

Ability to prioritize/multi-task while providing accurate/on-time results

Strong time management skills

Ability to respond to changing business priorities

Ability to work in a fast-paced environment DESIRED Bachelor's Degree3+ years of experience leading a team or project

Responsibilities

Supervise and develop a team of delivery drivers in the transportation delivery operation

Maintain on-time deliveries with a Full, Fresh and Friendly mindset

Work with operations planning teams to coordinate schedules and deliveries

Follow established programs, policies and practices to identify and address transportation/safety/ customer service opportunities in a timely manner

Assist in identifying/designing technology and procedural based solutions to increase associate's productivity and adhere to proper and safe work methods regarding equipment activity and yard control

Support and communicate with other department supervisors and managers in problem solving through collaborative scheduling efforts

Communicate with the customer and COE to resolve any delivery problems or challenges

Manage the condition of all delivery equipment and ensure to remove any barriers for your team and site Coach the team on delivery protocol (doorstep dialog) and methods to be effective in their roles

Maintain a  record of coaching activity and follow up to drive continuous improvement of individual and team results Communicate with fellow supervisors and management on all activities related to daily operations and aligning the business, people and safety practices to achieve key metrics

Maintain high standards of professionalism and a positive work environment

Create a responsive and informed workforce through communication methods that include, but not limited to, regular meetings and huddles

Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports

Must be able to perform the essential job functions of this position with or without reasonable accommodation