Temporary Associate

Temporary Associate Senior Sales Associate

Primary

Purpose:

The successful individual will leverage their proficiency in retail to…

• Client & Service Expert
  • Achieves individual sales goals.
  • Develops strong product knowledge across all categories.
  • Responsible for ensuring exemplary customer service by delivering the ultimate Kate Spade experience.
  • Able to develop a personal connection with guests through effective use of selling skills.
• Leadership Presence
  • Achievement of personal sales goals.
  • Extensive product knowledge.
  • Partner with Store Manager and Assistant Manager to elevate selling culture.
  • Partner with Store Manager and Assistant Manager to initiate business‑driving events in store.
• Building Brand Equity
  • Ability to understand and communicate the Kate Spade New York brand aesthetic, brand philosophy and lifestyle to the sales team and customers.
  • Build strong relationships with clients as a brand ambassador of the company.
  • Communicate client feedback to Store Manager and Assistant Manager to elevate client service and sales.
  • Adhere to all company policies and procedures with honesty and integrity.
• Operational Excellence
  • Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing the facility.

• The accomplished individual will possess
  • Strong communication skills.
  • Proven ability and contribution to an elevated selling culture.
  • Elevated sense of personal style.
• An outstanding professional will have
  • Minimum 2–3 years’ experience in luxury goods or a comparable retail environment.
  • Bachelor’s degree in a related field preferred.

• Available to work the store schedule, as needed, including evenings and weekends.
• Standing for extended periods of time.
• Able to safely lift boxes up to 50 pounds.
• Comfortable climbing ladders.

• Courage
  :
  Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Creativity
  :
  Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value‑added in brainstorming settings.
• Customer Focus
  :
  Is dedicated to meeting the expectations and requirements of internal and external customers; gets first‑hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity
  :
  Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
• Drive for Results
  :
  Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom‑line oriented; steadfastly pushes self and others for results.
• Interpersonal Savvy
  :
  Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high‑tension situations comfortably.
• Learning on the Fly
  :
  Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

• Strategic Agility
  :
  Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create…