Associate III

Since its launch in 1993 Kate Spade New York has been a global lifestyle brand that designs extraordinary objects for everyday life. The brand is known for its vibrant heritage and for celebrating confident women around the world.

• The successful individual will leverage their proficiency in retail to…

• Achieves individual sales goals.
• Develops strong product knowledge across all categories.
• Responsible for ensuring exemplary customer service by delivering the ultimate Kate Spade experience.
• Able to develop a personal connection with guests through effective use of selling skills.

• Achievement of personal sales goals.
• Extensive product knowledge.
• Partner with Store Manager and Assistant Manager to elevate selling culture.
• Partner with Store Manager and Assistant Manager to initiate business driving events in store.

• Ability to understand and communicate the Kate Spade New York brand aesthetic, brand philosophy and lifestyle to the sales team and customer.
• Build strong relationships with clients as a brand ambassador of the company.
• Communicate client feedback to Store Manager and Assistant Manager to elevate client service and sales.
• Adhere to all company policies and procedures with honesty and integrity.

• Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility.
• Strong communication skills
• Proven ability and contribution to an elevated selling culture
• Elevated sense of personal style

• Minimum 2-3 years’ experience in luxury goods or a comparable retail environment.
• Bachelor’s degree in related field preferred.

• Available to work store schedule, as needed, including evenings and weekends.
• Standing for extended periods of time.
• Able to safely lift boxes up to 50 pounds.
• Comfortable climbing ladders.

• Courage:
  Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Creativity:
  Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus:
  Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity:
  Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
• Drive for Results:
  Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Interpersonal Savvy:
  Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Learning on the Fly:
  Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

• Strategic Agility:
  Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can…