Heavy Equipment Field Technician

Apply for the Heavy Equipment Field Technician role at Southern Equipment Company.

Base pay range: $33.00/hr – $48.00/hr.

Position Details

Field Service Technician – Heavy Equipment

Location:

Monroe, Ohio
Effective: 11.7.2025
Job Type: Full‑Time | Non‑Exempt | Day Shift
Travel:
Field‑Based with Regional Travel (≈15 Days/Year)
Compensation:
Competitive Pay + Benefits
Monroe, Ohio is a UNION BRANCH – candidate must join the union and be eligible for retirement, PTO, and health insurance.

At Southern Equipment, our mission is to help our customers win. We are a leading solutions provider in the construction and related industries, and our people are at the heart of everything we do. If you are driven by hustle, thoughtfulness, passion, and a customer‑focused mindset we want you on our team.

As a Field Service Technician, you will diagnose, repair, and maintain heavy equipment directly at customer sites. This includes mechanical, hydraulic, and electrical troubleshooting, accurate documentation, and consistent communication with team members and customers to ensure timely and high‑quality service.

• Equipment Diagnostics & Repair
  • Diagnose and repair heavy equipment issues in the field
  • Recreate customer complaints and recommend additional repairs
  • Perform inspections and communicate needed parts and materials
  • Complete repairs safely and efficiently within quoted time
  • Maintain a clean, organized, and safe work environment
• Work Order Documentation (3C: Complaint, Cause, Correction)
  • Enter accurate notes and time entries into electronic work order software
  • Ensure all records are legible and cost items are documented
  • Follow company procedures for daily documentation and reporting
• Customer Communication & Inspections
  • Communicate clearly with customers about equipment status and repairs
  • Conduct thorough equipment inspections and identify additional service needs
  • Support the service team in quoting and planning repair work
• Safety, Tools, and Vehicle Maintenance
  • Adhere to OSHA safety standards and complete OSHA 10 training
  • Maintain and return tools and equipment in clean, working condition
  • Perform daily pre‑trip and monthly vehicle inspections
  • Schedule and perform regular vehicle maintenance
  • Operate field vehicle in compliance with DOT regulations
• Teamwork and Company Values
  • Support team members and assist in job quoting and planning
  • Communicate respectfully and professionally with customers and coworkers
  • Represent Southern Equipment's values and mission in all interactions

• High school diploma or GED required
• 2+ years of experience in diesel, ag, auto, or heavy equipment repair preferred
• Technical degree in Diesel, Heavy Equipment, or related field a plus
• Strong understanding of hydraulic, electrical, and mechanical systems
• Ability to read and interpret schematics and technical manuals
• Welding and cutting torch experience preferred
• Must have or be able to obtain DOT physical certification
• Strong interpersonal skills and a customer‑service mindset
• Able to lift 50-100 lbs, stand for long periods, and use power tools daily

• Competitive hourly compensation
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Ongoing training and development opportunities
• A supportive, team‑oriented environment

• Entry level

• Full‑time

• Management and Manufacturing

• Machinery Manufacturing