Patient Registrar Monroe

Patient Registrar – Monroe

Evergreen Health

Wage: $22.78 – $34.96 per hour.

Locations:
Kirkland, WA;
Redmond, WA;
Monroe, WA.

Bonus:
Up to $3,000 for new hires, pro‑rated by FTE.

Represent Evergreen Health by welcoming patients and visitors, ensuring accurate and courteous registration, and supporting the Revenue Cycle to maximize timely reimbursement. Responsible for patient identification, safety, and collection operations.

• Interview patients or their representatives to obtain demographic and billing information.
• Assist patients in completing consent and/or workers’ compensation forms.
• Complete pre‑registration of patients prior to scheduled admission.
• Manage point‑of‑service collections.
• Identify the need for financial counseling and refer to the Financial Clearance Unit.
• Demonstrate knowledge of insurance payers and use electronic verification systems.
• Coordinate with House Supervisor for direct and scheduled admits.
• Update patient type changes based on physician orders.
• Inform surgery patients of scheduled admit and surgery times.
• Follow downtime procedures.
• Perform other duties as assigned.

• High School graduate or equivalent.
• Knowledge of medical terminology.
• Highly organized, detail‑oriented, and works well with others.
• Strong communication skills to obtain information from patients, physicians, and other clients.
• Can function independently, multitask, and establish priorities.
• Numerical ability to discuss financial arrangements, including deposits.
• Good judgment in emergent situations, problem solving, and composure in stress.
• Ability to manage work volume and disseminate status updates to team members.

• Vocational training or college degree in healthcare.
• 2+ years prior experience in a hospital or medical setting.
• Working knowledge of insurance.

• Medical, vision, and dental insurance.
• On‑demand virtual health care.
• Health Savings Account.
• Flexible Spending Account.
• Life and disability insurance.
• Retirement plans (457(b) and 401(a) with employer contribution).
• Tuition assistance.
• Federal Public Service Loan Forgiveness program.
• Paid Time Off/Vacation.
• Extended Illness Bank/Sick Leave.
• Paid holidays.
• Voluntary hospital indemnity insurance.
• Voluntary identity theft protection.
• Voluntary legal insurance.
• Pay in lieu of benefits premium program.
• Free parking.
• Commuter benefits.

Union:
This position is covered by a collective bargaining agreement between Evergreen Health and SEIU Healthcare 1199NW. Union membership is optional.