Cashier, Retail
Listed on 2025-12-31
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Overview
Join to apply for the Cashier role at Kroger
Job Description:
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Essential Job Functions:
- Cashier/Checker is responsible for being visible and actively greeting, engaging and assisting customers.
- Cashiers process customer transactions through the check lane quickly, accurately, and efficiently.
- Checkers understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.
- Checker adheres to the company's limits on cash shortages and/or overages and works to control loss.
- Cashier adheres to guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
- Report pricing discrepancies to the Scan Coordinator.
- Follow policies and procedures for postage stamps, gift cards, and coupons.
- Stay current with present, future, seasonal and special ads.
- Adhere to all food safety regulations and guidelines.
- Reinforce safety programs by complying with safety procedures and identifying unsafe conditions, accidents, or issues and notifying store management.
- Practice preventive maintenance by inspecting equipment and notifying appropriate department or store manager of repairs.
- Create an environment that makes customers feel welcome and valued by answering questions about products sold within the department and store.
- Adhere to all local, state and federal laws, and company guidelines.
- Ability to work cooperatively in a fast-paced and sometimes stressful environment.
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
- Ability to act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum Position Qualifications:
- Customer service experience
- Effective communication skills
- Knowledge of basic math (counting, addition, subtraction)
Desired Previous Job
Experience:
- Customer service experience
- Prior experience as a Bagger or Courtesy Clerk
Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we’re proudly serving Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho and Alaska. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose:
To Feed the Human Spirit. Here, people matter. We strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited. Apply today to become part of our Fred Meyer family!
You’ll Receive From Us
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more, with access to:
- A wide range of healthcare coverage, including medical, dental, vision and prescription coverage.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program and financial tools.
- Valuable associate discounts on purchases.
- Up to $21,000 in tuition reimbursement over your career.
- Growth opportunities through training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page.
About The TeamThe final rate of pay is determined at store level based on prior equivalent work experience. We offer benefits that promote well-being and opportunities to learn, grow and advance. We also support our communities through programs like Zero Hunger | Zero Waste and Diversity, Equity and Inclusion initiatives. Visit to learn more.
Job DetailsSeniority level:
Entry level |
Employment type:
Part-time | Job function:
Other | Industries:
Retail
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