HR & Sales Administrative Specialist; Part-Time

$21 - $25 per hour

Wet Noses® is a premier manufacturer of naturally crafted, human-grade dog treats — made in our 80,000 sq. ft. SQF certified, USDA organic facility. Founded in 1998 on a simple idea (if you wouldn’t eat it, don’t feed it to your dog), we’re passionate about quality, freshness, and never letting a good idea get stale.

We’re looking for an organized, upbeat multitasker to join our team part-time! In this role, you’ll handle administrative tasks across multiple HR areas, including recruiting, payroll support, employee engagement and appreciation, and training, while also supporting our Sales and Marketing team with customer service, orders, and account administration. Some HR responsibilities are highly sensitive and confidential. It’s a great fit for someone who enjoys variety, moves fast, and takes pride in getting the details right.

• Assist with hourly staffing and recruitment: job postings, resume screening and interview scheduling.
• Assist with onboarding new hourly hires from orientation through the evaluation period, including paperwork, presentations, training and personnel file set-up
• Provide payroll support – with time and attendance
• Partner with the employee engagement team for employee recognition, engagement, and appreciation programs

• Serve as the first point of contact for customer inquiries via phone, email, and voicemail
• Process wholesale and retail orders through our inventory management system
• Manage the customer service inbox and resolve concerns professionally, escalating quality issues as needed
• Track customer feedback to spot trends and opportunities for improvement
• Support wholesale, distributor, and retail account follow-ups and reporting
• Assist Sales and Marketing Reps with ad hoc projects, account tasks, campaigns, and promotions
• Help set up e-commerce orders (EDI)

• Maintain UPCs, SKUs, and item setup across internal systems and retail partners (Petco, Pet Smart, Sam’s Club, etc.)
• Keep eCommerce listings and images current across partner platforms
• Partner with Quality and R&D on new product development

• Manage sample requests and shipments for customers and partners
• Field and coordinate donation requests to community organizations and rescues

• Greet visitors, handle mail, and run office errands
• Support special projects across departments as needed

• Discretion and integrity in handling sensitive, confidential information
• Excellent verbal, written, and in-person communication skills
• A self-starter who’s organized, detail-oriented, and great at juggling priorities
• Dependable, professional, and adaptable in a fast-paced environment

• Computer
  
  Skills:
  
  Microsoft Office (Word, Excel, PowerPoint)
• Physical Demands: Regular sitting/talking; frequent standing, walking, and reaching; occasional lifting up to 50lbs
• Work Environment: Office setting within our production facility; occasional exposure to allergens (peanuts, flour) and temperature extremes (coolers, freezers, outdoor areas)