Patient Access Representative ; Float

Patient Access Representative 20 hours (Float)

Location: WI-Monroe Clinic Hospital

Worker Type: Regular

Job Highlights: The Monroe Patient Access Rep position is a 20-hour float. Hours can be as early as 6:45am and as late as 5:15pm. This position would cover PTO and call ins. Covered locations include Monroe, Brodhead, New Glarus, Albany, Durand, Freeport, and Lena. Travel is part of this role. Employee must be flexible, reliable and accountable for their time.

Job Summary: Responsible for communicating with patients, participants, and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance, and clinical information for the procedure.

• Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
• Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules.
• Assists with coordination of activities related to insurance pre-certification/authorization.
• Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.
• Performs clerical and reception duties associated with patient registration.
• Performs other duties as assigned.

• High School diploma/GED or 10 years of work experience

• No experience required

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

• None

Clinic Business Services

Day Shift (United States of America)

20

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: our voluntary benefit offered through Daily Pay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage: we provide upfront tuition coverage through Flex Path Funded for eligible team members.

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SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law.  to learn more.