Safety and Training Manager

Safety and Training Manager

Reports to:

General Manager.

Summary:

In accordance with FRTA and FTM policies, the Safety and Training Manager develops, promotes, and maintains a safe, accident‑free, healthy working environment. This role recommends measures to reduce accidents and hazards for all employees and departments, schedules and monitors safety inspections, and ensures compliance with federal, state, and local regulations. The manager exercises independent judgment and initiative to carry out responsibilities efficiently and cost‑effectively in line with operational requirements.

• Conduct or supervise interviewing, selection, and recruitment of adequate number of operator applicants to effectively provide safe, efficient, service.
• Schedule and conduct driver training, providing classroom and behind‑the‑wheel training to new operators or re‑training of current operators, including defensive driving, drug and alcohol, customer service, hazardous materials and wheelchair securement training.
• Track and maintain training documentation based on regulations and company policy.
• Conduct or assist General Manager with safety training and meetings.
• Review accident reports to reduce number and severity of accidents.
• Coordinate compliance with Federal, State, and local laws and work closely with General Manager to accomplish company objectives.
• Primary monitor of random drug testing procedures (Designated Employer Representative).
• Monitor customer complaint data and review video footage when necessary.
• Respond to incidents, accidents, fare box issues, and other emergency situations; perform accident investigation and follow‑ups.
• Monitor and evaluate operational performance with random route/driver ride‑alongs.
• Fill in for dispatchers or drivers if needed and in case of emergency.
• Assist the Operations and Maintenance Managers as necessary and perform other duties and tasks as directed by the General Manager.

• 3 years of experience in public transportation; experience with driver training is preferred.
• Knowledge of federal and state rules and regulations regarding safety and environmental issues.
• Computer literate with working knowledge of Microsoft Word, Excel, and PowerPoint.
• Good verbal, written and relational communication skills.
• Ability to effectively and positively interact with the public, passengers, the client and other community agencies.
• Bachelor’s degree preferred.
• Possess a valid CDL-B – Airbrake – Passenger endorsement.
• Knowledge of standard office practices.

Franklin Transit Management, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other legally protected status. Drug‑free workplace: applicants must be eligible to work in the U.S. without restrictions for any employer at any time;

be able to pass a drug screen and background check, including a motor‑vehicle check to DOT standards.

Primary

Location:

Turners Falls, MA

Schedule:

Full‑time