Part Time Teller
Listed on 2026-01-02
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Customer Service/HelpDesk
Bank Customer Service, Bilingual
About the Role
Come join a dynamic team in our Big Sky community as a part‑time Teller. Flexible schedule and weekends off to enjoy work/life balance! We’re looking for a friendly and detail‑oriented individual who will greet customers with a smile, assess and fulfill their needs in a professional manner. Process all customer deposits, withdrawals, loan payments, and sell cashier checks while following established procedures.
The Teller demonstrates a high degree of accountability while delivering superb customer service.
- Provide prompt and courteous service to all internal and external customers, exhibiting professional phone and customer relations skills while maintaining a high level of information security.
- Accurately handle all aspects of Teller duties, including DDA and savings account transactions, cash handling/balancing, sale of gift and travel cards, redemption of savings bonds, and processing loan payments.
- Promote the bank’s services and cross‑sell bank products.
- Actively participate in the High Performance Growth (HPG) program, including Branch HPG displays, Big Days, and the Tell‑a‑Friend program.
- Follow established BSA and OFAC policies and procedures as required.
- Be familiar with and periodically review the bank’s robbery recovery and security procedures.
- Perform duties related to the imaging system and processing of work as required.
- Perform opening and closing duties as assigned by supervisor.
- Must comply with all company policies and procedures and all applicable laws and regulations, including the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
- Complete the assigned online training courses and achieve a passing score by the due date.
- Perform additional duties as requested by supervisor.
- Maintain regular and predictable attendance to accomplish job duties and provide in‑person contact with customers.
- Actively use the service pledge in all customer encounters.
- Smile
- Eye Contact
- Refer to Customer by name
- Viable Options
- Instant Acknowledgement
- Customers Always Come First
- End with “Thank you”
- High school diploma or equivalency.
- Experience accurately handling and balancing cash transactions preferred.
- Exhibits professional customer service skills through active partnership and a friendly attitude; good communication and interpersonal skills.
- Ability to understand customer need, repeat back what they have heard, and present solutions.
- Ability to address customer concerns in a positive and proactive manner.
- Must be detail oriented, able to perform repetitive work with consistency and accuracy, and able to find and correct errors.
- Demonstrated ability to meet deadlines in a fast‑paced environment.
- Ability to complete job responsibilities with minimal supervision and exercise reasonable independent judgment consistent with the position.
- Ability to follow bank and department policies related to the teller and operations department, and interpret a variety of instructions furnished in oral, written, diagrammatic, or schedule form.
- Must have the ability to operate a calculator and computer/PC, with average typing speed and accuracy.
Must be able to routinely perform work indoors in a climate‑controlled shared work area with a moderate noise level.
PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel;
and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms. Must be able to operate routine office equipment including computer terminals, keyboards, telephones, copiers, facsimiles, and calculators. Must routinely perform work on computer for an average of 6‑8 hours per day, when necessary. Must be able to work extended hours or travel off‑site whenever…
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