Activity Desk Concierge
Listed on 2026-01-12
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Customer Service/HelpDesk
Customer Service Rep, Bilingual -
Hospitality / Hotel / Catering
Customer Service Rep
Job Overview
The Activity Desk Concierge coordinates guest participation in the activities offered via the Crown of the Continent Discovery Center located in West Glacier.
ResponsibilitiesWork closely with the store manager, corral manager, and reservations staff.
Greet customers in person, over the phone, and through email inquiries and assist them with booking trips or services offered by Swan Mountain Outfitters, as well as give out relevant visitor information.
Assist the corral staff to check in guests for their rides throughout the day (administer paperwork, process payments, educate about policies related to the ride).
Work with the store manager, cook, and corral staff to relay information regarding guest meals packed on certain trail rides.
Additionally, the concierge may check out retail guests or take to‑go orders for the restaurant.
QualificationsThe concierge should have excellent communication skills and phone etiquette.
They should be detail‑oriented, organized, able to multi‑task, and familiar with Microsoft Office and Google Suite products.
Most importantly, the concierge should be extroverted and friendly.
Compensation- $16/hour
- Full‑time preferred, part‑time considered
- Seasonal, Spring‑Fall
- Housing not provided
Activity Desk Concierge staff are also given the opportunity to participate in staff trail rides at our Glacier Division corrals!
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