Certified Medical Assistant

Under clinical supervision, assists in the delivery of patient care and treatment according to policies and procedures and Logan Health (LH) MAU/UAP (Unlicensed Assistive Personnel) scope of practice. Provides administrative support and works collaboratively with Physicians, Advanced Practice Clinicians, RNs, LPNs and other department staff to meet the physical, psychosocial, education and spiritual needs of the patient and family.

Our Mission
:
Quality, compassionate care for all.

Our Vision
:
Reimagine health care through connection, service and innovation.

Our Core Values
:
Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.

Qualifications:

• Certification in one (1) of the following required:
  • Certified Medical Assistant Exam through the American Association of Medical Assistants (AAMA)
  • Registered Medical Assistant Exam through American Medical Technologists (AMT)
  • Clinical Medical Assistant Exam through the National Health Career Association (NHA)
  • National Certified Medical Assistant Exam through the National Center for Competency Testing (NCCT)
  • Certified Clinical Medical Assistant (CCMA) Exam through American Medical Certification Association (AMCA)
• Minimum of one (1) year experience in a practice setting preferred.
• RQI Provider (BLS) within seven (7) days of hire/transfer or before independent patient care, whichever comes first, required.
• Medical office experience and medical terminology training preferred. Possess working knowledge of anatomy, physiology, medical terminology, basic laboratory values, and pharmacology preferred.
• Knowledge and familiarity with medical equipment and instruments, common safety hazards and precautions, patient rights, regulatory standards and aseptic technique and infection control preferred. Knowledge of Health Information Portability and Accountability Act (HIPAA) and confidentiality requirements preferred.
• Must employ critical thinking skills, respond to a changing workload in a positive and professional manner, and prioritize and seek assistance as appropriate. Possess interpersonal skills and communication necessary to interact with patients, families and providers effectively.
• Must successfully complete all onboarding education and competencies prior to performing the competency specific tasks on a patient.
• Promotes excellence through setting high standards and providing high quality outcomes.
• Ability to act with integrity, kindness, and exhibit empathy.
• Excellent organizational skills, detail-oriented, a self-starter, possess critical thinking skills and be able to set priorities and function as part of a team as well as independently.
• Commitment to working in a team environment and maintaining confidentiality as needed.
• Excellent verbal and written communication skills including the ability to communicate effectively with various audiences.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Possess and maintain computer skills to include working knowledge of Microsoft Office Suite and ability to learn other software as needed.

ALL LH MAs/UAPs must practice within the LH defined MA/UAP scope of practice and may not perform any tasks outside their scope or for which competency has not been validated and documented. The Scope of Practice Policy and Skills Matrix can be found in Policy Stat, by searching for:
Ambulatory Medical Assistant and Nurse Scope of Practice.

Job Specific Duties:

• Receives and prepares patient for examination and treatment per practice procedure and protocol. Obtains and records history and vital signs. Charts and documents in medical record and collects laboratory specimens as needed.
• Prepares room, equipment and supplies as indicated by particular examination or patient’s needs.
• Assists Physician and/or Advanced Practice Clinician in preparing for minor procedures and physical examinations.
• Performs minor procedures to include, but may not be limited to; suture and staple removal, application of dressings, splints, casts, etc.
• Cleans and disinfects equipment per assigned area(s) policies and procedures.
• Assists with appointments, diagnostic tests, treatments, procedures and surgery. May assist with patient registration, collection of co-payments and prior authorizations.
• Collects patient information from incoming calls and/or patient portal messages for appropriate referrals to nurse, physician and/or advanced practice clinician.
• Attends required meetings and participates in…