Front Desk Supervisor

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At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience.

What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.

• Assist with management of all aspects of Front Desk operations:
  Scheduling, training, coaching, discipline, etc.
• Act as an example of excellent guest service for the team
• Communicate effectively with all departments & managers to ensure coordination with arrivals, departures, guest needs, etc.
• May be asked to attend weekly manager meetings
• Register and assign rooms to guests, maintaining knowledge of availability for walk-in guests.
• Communicate with housekeeping to update the status of room readiness, arrivals, and departures.
• Inform guests of special events or activities around the hotel and in the surround area.
• Keep record of potential safety and maintenance issues and communicate details to supervisor.
• Assist as needed with set up of rooms for special events, meetings, conferences and banquets.
• Offer assistance to guests and teammates where needed.
• Be a utility player who can complete a variety of job duties.

This job description describes at a high level what an Assistant Front Desk Manager does, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

• Hotel Management degree or 1-2 years related management experience required.
• 1-2 years previous hotel front desk experience required.
• Work-ethic and commitment to the team and guest is key.
• Be willing and able to work solo or as part of a team.
• Be committed to Safety First and the highest quality of cleaning & sanitizing standards.
• Be organized with a great eye for detail.
• Be kind to others and always bring your best.
• Be a good communicator, always suggesting ideas and solutions.

The starting wage for this role is $19.50/hour.

We’re more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences;
Our team members included.

Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Vancouver, Reykjavík, Costa Rica, Las Vegas, and Chicago.

Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P Small Cap 600 index, we specialize in attractions-led hospitality, consistently generating revenue and delivering value to our shareholders.

At Pursuit, our locations are more than just a place to work – it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you’re tackling projects or enjoying our many perks, you’ll feel supported and valued. With a variety of great benefits, we’re committed to ensuring that your time with us is as fulfilling as it is fun.

Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we’re lucky to call home. Our workforce is diverse. Our team members come here to embrace the extraordinary. To watch the…