Catering & Events Manager

Company Description

The Ranch at Rock Creek is an all-inclusive guest ranch which covers 6,600 acres and is nestled in one of Montana's most pristine valleys. The Ranch offers year-round unique vacations on an authentic 19th-century homestead. It has been recognized as the World's First, Forbes Travel Guide Five-Star Ranch. As a Relais & Châteaux property, we've spent the last 15 years expanding the frontiers of luxury travel with our one‑of‑a‑kind accommodations, extensive amenities, inventive cuisine and access to over 35 guided outdoor activities on The Ranch.

The Catering and Events Manager is responsible for planning, coordinating, and managing (in liaison with Events and Food & Beverage teams) all group events, weddings, meetings, and special functions including planning and overseeing TRRC’s seasonal programming. This critical role ensures profitable, seamless, and high‑touch event delivery from the initial inquiry or turnover through post‑event follow‑up, collaborating closely with Sales, Food & Beverage, Operations, and external vendors to create exceptional, luxury‑standard guest experiences that reflect TRRC’s distinctive brand standards.

• Possess a comprehensive knowledge of all on‑Ranch activities, programming, and special event spaces.
• Manage all phases of event planning, including proposals, site inspections, contracting, detailing and execution.
• Gather all details from Group organizer creating a “Run of Show” and BEOs for the operational team.
• Act as the primary on‑site host/liaison for all large groups and events, embodying The Ranch's values and brand promise through professional conduct and high‑touch client service.
• Detail BEOs to be distributed in a timely manner to ensure accurate communication with operational teams.
• Effectively lead and manage all internal group/event meetings (e.g., BEO reviews, Group Resumes, Staff Meetings) to ensure timely communication, accountability, and seamless interdepartmental coordination.
• Fully service groups working with Reservations, Ranch Ambassadors, F & B, Accounting, etc.
• Utilize the OSEM system to generate BEO’s, Group Resumes, change orders, invoices, etc.
• Personally handle, confirm, contract, and service any Catering/social groups.
• Support The Ranch Ambassadors regarding group attendees assisting as needed with communications.
• Prepare for guest arrivals, be on hand during arrival and during their stay for adjustments.
• Prepare thoroughly for each group’s arrival, coordinating with outside vendors and internal departments.
• Achieve budgeted revenue goals for events department.
• Creatively use on‑hand assets to elevate experiences and spaces.
• Ensure Ranch standards and departmental standards are understood and followed.
• Collaborate with Culinary and Front of House Food and Beverage teams on programming, department needs, event execution and support for all departments.
• Collaborate with Senior Leadership and Employee Relations Committee on internal events.
• Ensure all billing is accurate and close out booking in OSEM recording total revenue “history” for all groups.
• Ensure service charge is calculated correctly. Collaborate with F & B and accounting as needed.

• Ability to work independently, while part of a team, complete assignments thoroughly and focus attention on details to ensure superior performance.
• Ability to ensure security and confidentiality of guest and company information.
• A team player who facilitates interdepartmental cooperative actions consistent with overall objectives.
• Physical ability to lift, carry, and move up to 40 pounds of assets (e.g., event décor, tables, materials) around the property, which may require prolonged standing, walking, and physical exertion, as the role involves hands‑on event setup and breakdown.
• Flexible with weekly schedule to be on‑site for groups as needed.

Minimum of 3‑5 years of progressive experience in event planning, catering sales, or conference services, preferably within a luxury resort, hospitality, or high‑end venue environment.

• Excellent communication, organizational skills, personal accountability, and attention to detail required.
• Proficient in Microsoft Outlook (Word, Excel & Teams).
• Knowledge of hotel sales systems, i.e., OSEM.
• Appropriate professional appearance and demeanor required.
• Strong knowledge of catering, banquet operations, and luxury service standards.
• Proven track record of delivering exceptional guest or client experience.
• Driver’s License required.
• Flexibility to work evenings, weekends, and holidays based on business needs.

All your information will be kept confidential according to EEO guidelines. Position is not currently able to accommodate visa sponsorship at this time.

• Mid‑Senior level

• Full‑time

• Management and Manufacturing

• Hospitality