Front Desk Lead

Job Details

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Administrative
• Industry: Hospitality

• Greet guests in a welcoming and enthusiastic manner
• Register and assign rooms to guests, maintaining knowledge of availability for walk-in guests
• Communicate with housekeeping to update the status of room readiness, arrivals, and departures
• Offer guests information about available services, points of interest in the park and surrounding area, and entertainment options
• Offer assistance to guests and teammates where needed
• Be a utility player who can complete a variety of job duties

This job description describes at a high level what a Front Desk Associate does, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

• Previous Front Desk experience strongly preferred
• Work‑ethic and commitment to the team and guest is key
• Be willing and able to work solo or as a part of a larger team
• Be committed to Safety First and the highest quality of cleaning & sanitizing standards
• Be organized with a great eye for detail
• Be a good communicator, always suggesting ideas and solutions

The starting wage for this role is $19.50/hour.

We’re more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences;
Our team members included.

Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination‑worthy locations in Alaska, Montana, the Canadian Rockies, Vancouver, Reykjavík, Costa Rica, Las Vegas, and Chicago.

Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P Small Cap 600 index, we specialize in attractions‑led hospitality, consistently generating revenue and delivering value to our shareholders.

At Pursuit, our locations are more than just a place to work – it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you’re tackling projects or enjoying our many perks, you’ll feel supported and valued. With a variety of great benefits, we’re committed to ensuring that your time with us is as fulfilling as it is fun.

Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we’re lucky to call home. Our workforce is diverse. Our team members come here to embrace the extraordinary. To watch the sunrise and set each day in a place that, for many people, exists only in their imagination.

To build career experience beside seasoned professionals a community of people who say ‘yes’ to adventure time and time again. To be a part of the #Pursuit Life and live each day with purpose, turning moments into memories

• Join an inclusive, global team and make life‑long connections
• Enjoy free access to Pursuit attractions and 50% off for friends
• Get discounts on hotel stays, dining, and retail
• Access subsidized mental health and wellness resources

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team!

We are working to eliminate barriers for applicants and team members from equity‑deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at

We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted directly.