Director, Food & Beverage

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Amidst fragrant pines and glistening peaks, One&Only Moonlight Basin is a glamorous return to simplicity. Fill days cascading down cool waters, unearthing the magic of Yellowstone National park, skiing on world renowned slopes and retreating to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure.

This is not simply our job, it’s our passion.

The Director, Food & Beverage is responsible for providing leadership over the performance of th e Food & Beverage operation, ensuring an exceptional guest experience while achieving the resort’s business objectives . They will oversee the success of seven distinct Food & Beverage concepts—Akira Back, The Landing, The Lounge, Wildwood, Dear Josephine, Moonshack , and In-Room Dining—in addition to Banquets .

This individual will provide strategic direction to the Food & Beverage team to cultivate service excellence , optimize operational efficiency, maintain financial controls, and drive revenue growth across all Food & Beverage outlets.

Provide strategic leadership for the resort’s Food & Beverage operation, overseeing seven distinct concepts

Lead the day-to-day operation of all Food & Beverage outlets, ensuring the consistent execution of luxury hospitality standards

Ensure all Food & Beverage operations adhere to established resort standards, policies, and procedures

Maintain a visible leadership presence throughout the resort, remaining accessible to guests, colleagues, and leaders

Conduct regular operational reviews and spot checks to improve service, cleanliness, presentation, and product quality

Ensure appropriate staffing and coverage across all outlets, particularly during peak occupancy periods, high-volume service times, and special events

Champion an elevated, personalized, and intuitive guest experience across all outlets

Ensure prompt, efficient, and discreet service within established service time parameters across all outlets

Develop systems to capture, communicate, and consistently deliver on individual guest preferences, dietary allergies, dietary restrictions, and service expectations

Monitor guest feedback, satisfaction, and service trends, implementing appropriate strategies to address opportunities to enhance the guest experience

Maintain strong relationships with guests, addressing concerns and identifying recovery opportunities

Partner with outlet leaders, the Culinary team, and other departments to plan and execute banquets, special events, private functions, and resort-wide activations

Coordinate between Food & Beverage operations and other departments to ensure the seamless execution of events

Ensure all Food & Beverage outlets comply with applicable health, sanitation, safety, and other local and federal regulations

Collaborate closely with the Executive Chef and outlet leaders on menu development, seasonal offerings, specials, and presentation

Ensure menus reflect the resort’s luxury positioning, guest preferences, and market trends

Monitor product availability, working with the Culinary and Purchasing teams to order…