Lead, Quality Systems

Logistics at full potential.

At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

Our Quality Systems lead is a hybrid position that splits their time between two areas in Quality;
Training and Internal Auditing. You will be responsible for executing effective employee training assessments and for conducting internal audits on processes for compliance with requirements. This is a 100% on site hourly position.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), life insurance, disability and more.

• Evaluate processes for compliance with quality requirements
• Assist in development of audit plans, audit schedules
• Conduct quality audits
• Identify processes, situations, etc., where organization is meeting requirements, as well as identify opportunities for improvement
• Conduct hands‑on training of employees on operational standards and procedures
• Conduct associate training assessments
• Conduct associate competency assessments
• Recording operational proficiencies aligned with skill assessments
• Documenting non‑conformance, observations and recommendations for improvement
• Preparing and presenting quality audit and training status reports to management

At a minimum you’ll need:

• High School diploma or GED
• High degree of computer literacy with Google tools (e.g. Docs, Sheets, Slides)
• 2 years of relevant work experience
• Ability to mentor and coach employees
• Exceptional attention to detail and organizational details
• Excellent leadership and communication skills
• Exceptional listening, communication, and presentation skills.
• Able to work well with people at all levels of the organization.
• Able to work independently and as part of a diverse team of trainers & auditors
• Strong analytical and problem‑solving skills
• Ability to read standard operating procedures and conduct hands‑on training of employees as needed

It’d be great if you also had:

• Associate of Bachelor’s Degree
• 2 years of experience in a leadership role with supervisory responsibilities
• At least 1‑2 years experience as a quality auditor in a related industry experience
• Working knowledge of ISO Quality Management Systems

This job requires the ability to:

• Lift up to 25lbs frequently and up to 50lbs occasionally
• Sit and Stand for extended periods of time, and work in an office, warehouse, or data center environment
• Safely walk, reach (including above your head), bend, climb, push, twist, squat, and kneel

GXO is a leading provider of cutting‑edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity employer including Disabled/Veterans.

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre‑employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Review GXO's candidate privacy statement here.