Plumbing Service Technician

Join to apply for the Plumbing Service Technician role at Manhattan Plumbing and Heating

We are looking for someone who is motivated to do quality work and further their career as an MPH Plumbing Technician.

The Plumbing Service Technician will apply their technical skills and knowledge in performing diagnostic, service, and installation of plumbing in residential and light commercial environments and ensure that work is performed in accordance with relevant codes.

• Performs residential and light commercial service to diagnose and resolve plumbing & heating issues.
• Identifies potential problems to prevent premature and/or unexpected breakdowns/callbacks.
• Maintains and repairs plumbing systems carrying water, steam, chemicals, and fuel in heating, cooling, lubricating and other process piping systems.
• Inspect high-pressure, air, steam, water, and gas systems to ascertain malfunctions.
• Repairs or replaces plumbing fixtures, tests joints and pipe systems.
• Interprets drawings and specifications to determine layout requirements.
• Reviews of blueprints, building codes or specifications to determine work details and procedure
• Studies building plans and inspects structures to assess material and equipment needs, establish sequence of pipe installations, and plan installation around obstructions.
• Measure, cut, thread, bend, ream, and install pipe and pipe fittings.
• Assemble pipe sections, tubing, or fittings.
• Locates and marks position of pipe installations, connections, passage holes, or fixtures in structures.
• Installs pipe assemblies, fittings, valves, appliances or fixtures using hand or power tools.
• Maintains accurate digital documentation, notes, photos, progress of all Work Orders & Service calls and time management with ongoing communications with offices & CSRs
• Submits all complete digital paperwork in an accurate and timely manner at the end of each service call & Work Order performed.
• Maintains a properly clean, inventoried, stocked, tooled, MPH service vehicle.
• Participates in periodic inventory and truck inspections.
• Maintains tools and machinery in good condition and uses all tools in a safety-conscious manner.
• Attend weekly departmental meetings when calendared.
• Explain to the client each service performed each time maintenance or repair is completed and ensures complete customer satisfaction.
• Explain/ Support of MPH Club membership maintenance agreements, promos, and opportunities with MPH Google Reviews to every client; maintains a 25% club membership conversion rate for repair clients.

• Ability to work under stressful conditions and may be exposed to verbal and/or physical confrontations.
• Ability to work extended hours, nights or weekends.
• Ability to stand, walk, and climb ladders and stairs.
• Ability to climb, balance, stoop, kneel, crouch, and/or crawl.
• Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception.

• Valid Montana Driver’s license.
• Strong problem-solving skills and the ability to follow directions effectively.
• Strong communication skills and the ability to work effectively in a team environment.
• Knowledge of local and national plumbing codes.
• Ability to read and interpret blueprints and drawings.
• Basic change order cost-estimating experience.
• Commitment to safety and quality workmanship.
• Flexibility to work a negotiable schedule, with a default average M-F
  * 8:00am-5:00pm
• Active participation in MPH’s On-Call After Hours Services & rotations
• A commitment to safety and quality in all aspects of work.
• Must have a minimum of three years of verifiable plumbing experience in residential service and maintenance operation.
• Computer proficiency to include Microsoft Word, Excel, Google Workspace, Digital CRM & Dispatch Software.

• GED or high school diploma or equivalent.
• Journeyman license.
• Preferred:
  Associate’s degree in related field.
• Vocational training or apprenticeship program.

• Competitive salary & hourly wages ($30.00-$45.00)– DOE
• Year-round work.
• Cell phone/ app and or stipend $10.00-$25.00 per month - DOE
• Continued education & paid training.
• Supplied vehicle (for work purposes)
• Relocation packages - DOE
• Company attire.
• Company tool account.
• Employee referral spiffs.
• Medical Insurance – we pay 75% of your health insurance premiums (health insurance is available the first day of the month after your first 60 days).
• Life Insurance
• Dental, Vision, Accident Insurance are also available.
• 401K Plan with MPH - 4% match, *(Plus, an additional 3% end of year match) Total of 7%
• Year-End Bonuses
• Employees are eligible to advance to any position within the MPH Departments.
• Paid Vacation