Social Service Office Assistant

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3 weeks ago Be among the first 25 applicants

This range is provided by The Salvation Army USA Eastern Territory. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$18.50/hr - $18.50/hr

The Social Service Office Assistant will be primarily responsible for the effective and efficient administration of the social services office at the Montclair Citadel Corps.

• Perform receptionist duties in the social services office, including but not limited to answering phones, redirecting calls, taking messages, and welcoming visitors/clients to the office.
• Conduct Pre‑Screenings of potential consumers for shelter and prevention services.
• Assist Case Managers with client interviews as needed and collection of data required to complete their case files.
• Coordinate schedule for social work support with volunteer reception staffing.
• Assist with organizing and maintaining office inventories.
• Assist Business Administrator & Corps Officers with special event planning and execution.
• Maintain a filing system for social services and the business office.
• Assist with calendar maintenance and management.
• Monitor and maintain the general condition of the social service lobby and reception area.
• Assist in the upkeep of website and social media as needed.
• Receive and manage correspondence for staff and clients.
• Relate professionally to colleagues, the public, and all current and prospective clients.
• Uphold the standards and principles of The Salvation Army’s mission and ministry.
• Other duties as assigned that fall in the range and scope of this position, as assigned by supervisor.

• High School Diploma or equivalent required.
• Prior administrative experience preferred.
• Related experience in a social service environment preferred.
• Bilingual English/Spanish preferred.
• Warm personality with strong written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to work well under limited supervision.
• Proficiency in Microsoft Office programs, including but not limited to Teams, Word, Excel, & Outlook.
• Must demonstrate sensitivity to the needs of the people we serve.
• Must understand and support the mission of The Salvation Army.

• Entry level

• Part‑time

• Administrative
• Industries:
  Non‑profit Organizations

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