Appointment Scheduler

Papasikos Orthodontics is seeking a full- or part-time Appointment Scheduler to join our non-corporate, family owned practice in Montclair, NJ. This full- or part-time position offers an opportunity to play a vital role in creating a positive experience for patients and their families while supporting the daily operations of a respected orthodontic office.

We are looking for an organized individual who enjoys working with people, managing schedules, and delivering exceptional service. Compensation for this position ranges from $18 - $22 per hour.

• PTO
• Growth opportunities
• Health insurance
• HSA/FSA
• Uniforms
• 401(k) with company match

At Papasikos Orthodontics, our mission is simple: "Experience Life with Laughter." As a family owned, non-corporate orthodontic practice, we are dedicated to helping patients achieve confident, healthy smiles while creating a positive experience for everyone who walks through our doors. We take pride in fostering a supportive, team-oriented environment where employees are valued, respected, and encouraged to grow. By combining advanced orthodontic technology with personalized, compassionate care, we strive to deliver exceptional results in a welcoming setting.

Our commitment to people extends beyond patient care through involvement in local schools, youth programs, and community initiatives. With one office location, no weekend schedules, and an emphasis on maintaining a healthy work-life balance, Papasikos Orthodontics offers an opportunity to build a fulfilling career with a team that truly enjoys working together and making a difference.

• High school diploma or equivalent (bachelor's degree preferred)
• 2+ years of experience in dentistry, preferably orthodontics
• Excellent interpersonal skills with the ability to establish rapport and build relationships with patients, parents, the doctor, staff members, and the community
• Strong letter composition and written communication skills
• Effective verbal communication skills with the ability to communicate professionally in person and by telephone
• Strong customer service skills and a genuine interest in providing an excellent patient experience
• Problem-solving skills, including gentle persuasion skills to schedule effectively

As a full- or part-time Appointment Scheduler, you will serve as an important point of contact for patients and parents while helping maintain an organized and efficient schedule. Your day will involve checking patients in and out, scheduling appointments, answering incoming phone calls, managing the daily schedule, and running relevant reports. You will communicate with patients and families both in person and over the telephone, provide excellent customer service, and build positive relationships with patients, parents, the doctor, and fellow staff members.

Must have the ability to pass a background check.