Service Tech

Are you looking to make a career change to an advanced company? This exciting opportunity as a Service Tech offers a competitive salary plus an excellent benefits package including medical insurance, dental insurance, vision insurance, paid PTO etc. Does this position match your future career goals? Then this Service Tech could be the right fit for you.

• Lead, coordinate, and actively support service technicians performing installation, calibration, troubleshooting, and maintenance of industrial and laboratory furnace systems.
• Perform field service work directly, including on-site diagnostics, repairs, and system commissioning.
• Plan and manage service schedules, field assignments, and customer site visits to ensure timely response and completion of work orders.
• Provide advanced technical support for complex electrical and mechanical issues, both remotely and on customer sites.
• Develop, implement, and continuously improve preventive maintenance programs and standardized service procedures.
• Train, coach, and mentor service personnel on equipment operation, diagnostics, safety practices, and professional customer interaction.
• Partner with engineering, production, and quality teams to communicate field feedback and recommend product, process, or design improvements.
• Ensure compliance with all company, safety, and environmental policies and regulations.
• Maintain strong customer relationships through clear communication, technical guidance, and post-service follow-up.

• Associate or Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Industrial Technology, or a related discipline, or equivalent hands‑on experience.
• 5+ years of experience servicing industrial equipment or machinery; prior supervisory or lead experience preferred.
• Strong working knowledge of furnace controls, thermocouples, PID controllers, PLCs, and gas and electric heating systems.
• Proficiency in reading and interpreting electrical and mechanical schematics.
• Demonstrated leadership, organizational, and communication skills.
• Ability to manage multiple priorities in a fast‑paced, customer‑driven environment.
• Willingness and ability to travel to customer sites domestically and internationally as required.
• Experience using Net Suite or similar ERP systems.
• Proficient with Microsoft Office applications.

• Dental insurance.
• Health insurance.
• Paid Time Off.
• 401(K).
• 401(K) Matching.
• Vision insurance.
  
  Direct Hire.

Salary: $85K-$95K annually DOE

Ask for:
Kristy

Job