Vice President of People Operations

Jones Road Beauty was founded by makeup artist Bobbi Brown on the philosophy that the world doesn’t need more beauty products. It needs better beauty products. Clean, strategic, high‑grade formulations that work on every skin type and tone—and that are as simple to use as they are to master. Jones Road is a lifetime of beauty knowledge, distilled.

We are looking for a Vice President of People Operations to join the Jones Road Beauty leadership team. This role reports directly to the Chief Operating Officer and partners closely with the CEO and executive leadership team. The VP of People Operations will own the end‑to‑end people strategy for the company, including talent acquisition, performance management, culture, organizational design, leadership development, and people systems.

This individual will help architect the team, processes, and culture required to support Jones Road’s next phase of growth.

The ideal candidate is a highly strategic, people‑centric leader who combines high performance standards with an empathetic approach. They are comfortable operating at the executive level while remaining hands‑on in a fast‑paced, founder‑led, scrappy environment. This role requires strong judgment, executive presence, and the ability to influence leaders while building trust across the organization. Beyond recruitment, this role is responsible for shaping how Jones Road hires, develops, evaluates, and retains talent — ensuring the company scales with clarity, accountability, and a strong, healthy culture of performance.

• Own and evolve the company‑wide People Operations strategy in partnership with the CEO, COO, and executive leadership team.
• Serve as a strategic advisor to leadership on organizational design, workforce planning, succession planning, and leadership gaps.
• Help define and steward Jones Road’s people philosophy, including performance expectations, career growth, and leadership standards.

• Own and continuously improve Jones Road’s talent acquisition strategy, ensuring the company consistently attracts and hires top‑tier talent.
• Partner with hiring managers and executives to define roles, scopes, and org structure aligned with business priorities.
• Build proactive, outbound talent pipelines for critical roles across the organization.
• Manage and optimize relationships with external recruiting partners as needed.

• Set the company‑wide performance management philosophy and ensure leaders at all levels uphold clear expectations, accountability, and high standards.
• Own and refine the annual performance review, KPI, and bonus compensation processes.
• Build and foster a culture of high performance, ownership, and collaboration.
• Develop and support manager and leadership development initiatives as the company scales.

• Establish scalable frameworks for employee relations, serving as the escalation point for complex or sensitive people matters.
• Oversee people‑related systems and infrastructure (including HRIS), ensuring operational excellence and compliance with federal, state, and local regulations.
• Own and evolve the Jones Road onboarding experience and employee lifecycle programs.
• Own and maintain the Jones Road employee handbook and core people policies.

• Act as a cultural steward during periods of growth, change, or organizational transition.
• Partner with leadership to reinforce Jones Road’s values across teams and functions.
• Oversee planning for company‑wide events, offsites, and gatherings that strengthen connection and culture.

• Bachelor’s degree or higher.
• 12+ years of progressive People Operations, HR, or talent leadership experience, including significant experience operating at the executive level.
• Proven track record of scaling organizations through periods of growth and change.
• Deep expertise in talent acquisition, performance management, and organizational design.
• Experience partnering directly with founders and executive leadership teams.
• Strong business judgment with the ability to balance employee advocacy and company needs.
• Excellent written and…