Student CEO; SCEO - Montclair STATE University

Overview

Student CEO (SCEO) - MONTCLAIR STATE UNIVERSITY, Montclair, NJ

Accepting applications for Spring 2026 and future semesters!

Reports to: Operations Lead

Classification: Full-time, seasonal

FLSA Status: Non-Exempt

Pay Type: Hourly

Scope: 1 cafe

The Student CEO leads all aspects of a Saxbys cafe operation while gaining real-world entrepreneurial experience through Saxbys' Experiential Learning Platform. This role provides undergraduate students with ownership of a business while developing leadership across team development, community engagement, and financial management.

• Team Development: Build and lead a high-performing team through recruiting, training, coaching, and performance management to create a positive work environment that reflects Saxbys values and culture.
• Community Leadership: Establish the cafe as a community cornerstone through exceptional hospitality, meaningful partnerships, and impactful initiatives.
• Financial Management: Drive cafe profitability by managing sales growth, labor costs, inventory, and operational efficiency while maintaining product quality and guest experience.
• Brand Representation: Serve as the face of Saxbys on campus, communicating the company's mission, values, and Experiential Learning Platform to stakeholders, guests, and potential team members.

• Operations Lead: Collaborate on strategic initiatives, provide regular updates on cafe performance, and implement feedback to improve operations.
• Marketing Team: Generate content for social media, implement local marketing initiatives, and execute promotional campaigns to drive awareness and sales.
• Recruiting Team: Assist in identifying, recruiting, and developing talent for cafe positions and future succession planning.

This position will supervise around 35 direct reports depending on the size of the cafe.

• Cafe achieves or exceeds budgeted revenue targets
• Cafe operates at or above budgeted Net Operating Income
• 30%+ of cafe staff developed into Team Leads
• Guest satisfaction metrics consistently above 4.5/5

• Developer of Individual Contributors
• Master of Prioritization
• Adaptable to Change
• Autonomous Problem Solving

• Completed at least one year of undergraduate studies
• Prior Saxbys cafe experience preferred
• Demonstrated leadership experience in academic, professional, or volunteer settings
• Experience in customer service, hospitality, or retail preferred

• Support, exhibit, and promote Saxbys Mission and Core Values in all daily activities.
• Must be an undergraduate student of the partner organization in good academic standing
• Ability to work 30-40 hours per week during cafe operating hours
• Physical requirements:
  
  Able to stand, walk, and smile for extended periods; able to stoop and kneel; push/pull/lift or carry up to 35 lbs; ascend/descend ladders, stairs, ramps