Tax Administration Customer Service Administrator

Support tax clients in Farnham through organised administration, accurate records, and professional communication with an accountancy firm’s Tax Department.
This Customer Service Administrator role provides administrative support to experienced Tax Specialists. You will communicate with clients, manage documentation, maintain financial records, and help prepare tax returns for submission to HMRC. Previous tax or accountancy experience is not essential, as full training is provided.

Key Responsibilities:

Answer client enquiries by telephone, email, and post
Request information and provide tax return updates
Maintain accurate financial transactions and client databases
Organise electronic and paper records under procedures
Support tax return preparation and timely HMRC submission
Requirements:
Strong organisation and effective task prioritisation
Confident, professional telephone communication skills
Good attention to detail and accurate record keeping
Working knowledge of Word, Excel, and Outlook
Willingness to learn and develop new skills
Bring customer service, administration, and accuracy to tax support while developing skills alongside experienced Tax Specialists in Farnham.