Collections Agent - Vaudreuil

Job title: Collections Agent
Location: Vaudreuil, Quebec
Status: Permanent
Industry: Services
Schedule: 35 hours per week, on-site
Salary: Up to $70,000

Are you looking for a stable and people-focused environment where your communication skills can truly make a difference?
Here’s a great opportunity to join a well-established Quebec family business that’s been thriving for over 60 years - and continues to grow!

As part of a small two-person collections team, you’ll play a key role in B2B collections, maintaining positive client relationships and finding practical payment solutions while ensuring follow-ups are handled with professionalism and tact.

RESPONSIBILITIES:

• Carry out B2B collection follow-ups with professionalism and diplomacy

• Maintain strong business relationships while ensuring payment timelines are respected

• Propose tailored payment arrangements based on each client’s situation

• Respond to client questions and concerns with empathy and efficiency

• Collaborate with internal departments to resolve billing discrepancies or account issues

BENEFITS:

• Salary up to $70,000

• Stable 35-hour work week

• Comprehensive group insurance plan

• Telemedicine and Employee Assistance Program (EAP)

• Weekly pay deposits

• Ongoing training and career development opportunities

• Free on-site gym

• Friendly, dynamic, and team-oriented work environment

• Employer-matched RRSP program coming soon

PROFILE SOUGHT:

• Minimum of one year of experience in collections or B2B customer service

• Strong communication skills and comfortable speaking with clients over the phone

• Functional bilingualism in French and English (sufficient for B2B communication)

• Team player with a positive attitude and sense of initiative

• Creative thinker who can adapt and propose practical solutions

Interested in this opportunity in Vaudreuil?
Feel free to reach out - I’d be happy to discuss it with you!

Send your CV to:
Or contact me directly at:

Looking forward to connecting!