Hybrid Bilingual Customer Service

Position: Hybrid Bilingual Customer Service Role
Location: Brossard

Discover your potential at TD as a Hybrid Bilingual Customer Service Representative located in Brossard, Quebec. Provide essential support and solutions to customers in a fast-paced banking environment.

This full-time position within TD's Customer Assistance team aims to enhance customer satisfaction by resolving inquiries efficiently.

Your role is crucial, interacting with clients through incoming and outgoing calls. You'll benefit from ongoing training that supports your personal and professional growth while maintaining a supportive team atmosphere.

Key Responsibilities:

• Support customers by providing tailored banking solutions

• Resolve inquiries quickly and effectively

• Meet and exceed quality and compliance targets

• Engage in continuous learning and training sessions

• Attend occasional in-person team meetings

Requirements:

• Fluent in French and English

• High School Diploma or equivalent

• Experience in collections, banking, or call centers preferred

• Exceptional listening and multitasking abilities

• Ability to navigate digital tools and systems

Join TD to make a real difference in customers' financial journeys!
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