Customer-Focused Receptionist at IRIS

Location: Vaudreuil-Dorion

IRIS VAUDREUIL-DORION seeks a dedicated full-time Receptionist/Optometric Assistant passionate about customer service and patient care. Engage with patients and support their vision needs each day.

In this vital role at IRIS, you will ensure a warm welcome for patients and assist with their appointments. Your experience in customer service helps maintain efficiency through taking calls and preparing for eye exams. This position requires strong communication skills and the ability to manage multiple tasks while contributing to a friendly team atmosphere.

Key Responsibilities:

• Answer phone calls and emails with accurate information

• Greet patients courteously and manage scheduling

• Process invoicing and manage insurance payments

• Pre-test patients and prepare exam rooms

• Assist doctors with various tasks as needed

Requirements:

• Experience in customer service roles

• High proficiency in spoken and written English

• Strong communication skills with diverse populations

• Ability to work independently and in a team

• Quick learning skills for new tasks

Bring your customer service expertise to IRIS and enhance patient experiences in Vaudreuil-Dorion.
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