Oldcastle Customer Service Specialist

Location: Candiac

Explore a rewarding career as a Customer Service Specialist at Oldcastle, delivering support in both French and English. This full-time position involves helping customers via phone and email, while ensuring order accuracy and service excellence.

Working closely with clients, you will utilize your background in customer service and communication skills to form lasting relationships.

Your role will include managing queries about pricing and orders, as well as facilitating transportation logistics. A strong focus on details will be critical to your success in this position.

Key Responsibilities:

• Assist customers with inquiries through calls and emails

• Respond to requests regarding pricing and availability

• Input customer orders accurately into the ERP

• Plan transportation and manage shipment documentation

• Complete various administrative tasks for the department

Requirements:

• Bilingual in French and English necessary

• Customer service experience in an industrial context

• Skillful in Microsoft applications

• High School Diploma or equivalent education

• Excellent organizational skills

Join the Oldcastle team and utilize your bilingual and customer service skills to make a difference.
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