Clerk in Customer Service

Position: Clerk Role in Customer Service
Location: Saint-Jean-sur-Richelieu

Explore a fulfilling role as a Customer Service Clerk, dedicated to providing top-notch assistance and handling billing inquiries. This permanent position includes flexible hours, including weekends.

Seeking an individual with 1-2 years of relevant experience, this position requires you to assist customers through inquiries and detailed service explanations. You will be responsible for processing billing transactions and ensuring client satisfaction, using your communication skills in both French and English.

Key Responsibilities:

• Provide answers and information directly to customers

• Manage billing arrangements for services provided

• Clearly explain service offerings and their associated costs

• Utilize database software and MS Outlook in daily operations

• Ensure professional communication in both French and English

Requirements:

• Completed secondary high school diploma

• 1-2 years of experience in customer service

• Knowledge of MS Windows and Internet function

• French language proficiency

• Flexible availability for morning, day, and weekend shifts

Bring your customer service expertise to our dedicated team!
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