Customer Service Clerk

Position: Customer Service Clerk with Flexible Hours
Location: Saint-Jean-sur-Richelieu

Step into the role of Customer Service Clerk, where you will enhance customer satisfaction by managing inquiries and billing. This permanent position offers flexible work hours, including weekends.

You will serve as the first point of contact for customers, utilizing your 1-2 years of experience in this field. Your responsibilities will include answering questions, managing billing for services, and clearly explaining the costs and types of services offered while maintaining professionalism in both English and French.

Key Responsibilities:

• Respond to customer inquiries efficiently

• Arrange and manage billing processes for services

• Explain service costs and types to customers

• Employ database software proficiently in daily tasks

• Communicate fluently in both French and English

Requirements:

• Secondary school graduation certificate required

• 1-2 years of customer service experience needed

• Competency with MS Windows and Internet applications

• Strong French communication skills are essential

• Availability for morning, day, and weekend hours

Leverage your experience and join our team to make a difference in customer service!
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