Personal Banking Associate Brossard

Build customer relationships as a Personal Banking Associate in Brossard, Quebec, using banking advice and digital education skills. Work 18.75 hours.

TD Canada Trust seeks a Personal Banking Associate for its frontline branch team. You will help customers with service transactions, banking solutions, new accounts, and referrals. The position requires customer experience skills, sound judgement, and knowledge of banking processes while supporting branch operations.

• Engage customers in advice needs and service transactions
• Resolve customer problems related to banking solutions
• Educate customers about mobile, ATM, and online banking
• Guide customers toward appropriate staff and banking solutions
• Complete business processes and accurate documentation

• High School diploma or one year relevant experience
• Obtain Investment Funds Canada certification within six months
• Use Microsoft Office, branch software, and internet tools
• Know banking solutions and processes for customer advice
• Communicate effectively with customers and related teams

Bring customer service, digital banking education, and sound judgement to TD’s Personal Banking Associate team in Brossard.