Technical Writer

Position: Technical Writer 1
Location: Saint-Bruno-de-Montarville

Day-to-Day Responsibilities:
Technical Document Writer — Requirements (Stellarus)

• Create clear, accurate documentation for Stellarus products in two variants: internal (for engineers/operations) and external (customer facing).

• Write and maintain user/admin guides, implementation runbooks, API/SDK references, and release/change notes.

• Translate inputs from Product, Engineering, and Operations into structured, task focused content that supports client implementations.

• Explain APIs and integrations at a practical level (authentication, endpoints, examples, error handling) and provide executable samples where appropriate.

• Apply company style and plain language standards; ensure accessibility, correct terminology, and consistent voice across documents.

• Manage versioning and changelogs, align docs to product releases, and maintain a simple content inventory (owner, last review, next review).

• Work with modern tooling—Markdown, Git, Confluence or Git Book, and work management tools (Linear or Jira)—and follow docs as code practices.

• Collaborate to run SME reviews (PM, Eng, Ops, Support, Compliance) and capture approvals; track and address feedback quickly.

• Uphold quality: tested procedures, accurate screenshots/redactions, link checks, and clear troubleshooting/rollback steps.
Nice to have:
Healthcare/PHI awareness (HIPAA), basic API literacy, and ability to create simple system diagrams.

Required Skills (top non-negotiables):
Document Mgmt. – + years
Technical Writing – + years
Product Development (Knowledge of Product Mgmt.) – years

Preferred Skills (nice to have)
Customer Support Desk (Help Desk)
Self-Service Troubleshooting