IT Systems Analyst - Ltd. (Saint-Antoine-sur-Richelieu

Position: IT Systems Analyst - Rexall Pharmacy Group Ltd. (Saint-Antoine-sur-Richelieu)
IT Systems Analyst – Rexall Pharmacy Group  Reporting to the Manager of Store Technology, the IT Systems Analyst will focus on Pharmacy Retail Systems and IT infrastructure. The role involves developing, documenting, and deploying new IT solutions to improve pharmacy retail operations.
Principal Responsibilities   Collaborate with cross‑functional teams to identify, design, and develop innovative IT solutions that address the specific needs of pharmacy retail systems.
Create and maintain detailed documentation for all IT solutions, including system architecture diagrams, technical specifications, and user guides.
Oversee the smooth transition of new IT solutions into production, including testing and user training.
Monitor and manage the technology infrastructure supporting pharmacy retail, focusing on performance and security.
Analyze data to find ways to improve pharmacy operations.
Work with vendors to select and implement software and hardware solutions.
Research solutions to investigate complex system issues.
Ensure data security and compliance with industry regulations.
Stay updated on industry trends and recommend improvements to enhance system performance.
Assess technologies that can be leveraged across the Enterprise Retail environment and identify benefit cases for using new technologies.
Perform other duties as assigned to support Rexall Pharmacy Group Ltd.
Qualifications and Experience   College or University degree in a related discipline or equivalent work experience.
5+ years of IT Systems Analyst experience with a focus on pharmacy retail systems and infrastructure.
Automate tasks and streamline processes using Power Automate, Power Shell, and other scripting languages.

Experience with System Center Operations Manager, System Center Configuration Manager and Adaptiva peer-to-peer automation technology.
Familiarity with hardware components, network architecture, and cloud computing.
Proficiency in Active Directory, Microsoft 365, Azure AD, and cloud technologies.

Experience with current operating systems:
Windows Server, Windows Desktop, iOS, Android.
Strong knowledge of creating and deploying operating systems.
Result-oriented with a “can‑do” attitude, adaptability, flexibility, and resourcefulness.
Ability to provide recommendations for future business and solution opportunities.
Ability to work independently, prioritize tasks, and meet project deadlines.
Willingness to provide after-hours support during new solution implementation.
Strong research skills and awareness of data privacy practices.
Context & Environment   Must be able to work in a fast‑paced, high‑pressure and complex technical workplace that requires attention to detail.
Must be able to complete assigned tasks on time, efficiently and manage multiple deliverables and projects concurrently.
Internal Communications   IT Infrastructure and Operations
IT Managers and Directors
IT Security / Networking
IT Software Developers
External System Consultants
Other Internal Departments
Field Service Technicians and Staging Teams
External Communications   Customer Service Staff
Retail Store Staff
Third Party Software Manufacturers
Various Hardware Vendors
Workplace Model  Hybrid
Equal Employment Opportunity  Rexall Pharmacy Group is committed to providing an accessible environment for all of our customers, employees, and job applicants. Rexall Pharmacy Group will make available to any selected applicant accommodations and/or accessible formats should they require. Candidates are encouraged to discuss any accommodation they may need in order to allow for the most effective selection process.

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