SAP Cloud Client Delivery Manager; Saint-Antoine-sur-Richelieu

Position: SAP Cloud Client Delivery Manager (Saint-Antoine-sur-Richelieu)
Join SAP as a Client Delivery Manager, overseeing customer satisfaction and engagement in private cloud solutions. Utilize your skills to effectively manage client relationships and expectations.
In this pivotal role, you will be the key contact for SAP’s private cloud customers, ensuring success across various service offerings, such as RISE with SAP S/4

HANA Cloud. You will drive engagement management while navigating challenges to achieve client satisfaction. Your ability to adapt communication styles will be vital for interacting with various stakeholders.

Key Responsibilities   Plan and align services based on customer requirements
Support projects and manage day-to-day operations
De‑escalate critical issues with clients
Enhance commercial success through account management
Represent customer interests within the Enterprise Cloud Services organization
Requirements   Bachelor’s degree in business or technology field
2+ years of experience in a cloud/IT consulting role
Exceptional English presentation and communication skills
Solid relationship‑building and problem‑solving mindset
Good understanding of SAP private cloud offerings
Your expertise will contribute to customer success on their cloud journey at SAP.

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